Business Details
3825 S Steele St, Tacoma, WA
98409, United States
Certified by REI • Mar 01, 2026
(253) 671-1938
Certified by REI • Mar 01, 2026
https://www.rei.com/stores/tacoma.html
Certified by REI • Mar 01, 2026
About
Certified by REI • Mar 01, 2026
Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Details
- Curbside pickupAvailable
Location
Certified by REI • Mar 01, 2026
Hours
Certified by REI • Mar 01, 2026
Reviews
4.5
793 reviews
5 stars
581
4 stars
123
3 stars
25
2 stars11
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, although there were some reports of poor service from specific employees.
Product Selection
Customers appreciated the variety of outdoor gear available, but some expressed disappointment in the selection of specific items, particularly hiking and climbing shoes.
Store Experience
Overall, the store environment was described as welcoming and well-organized, though some customers reported issues with product availability and pricing.
Repair Services
The repair services, especially in the bike and ski sections, received positive feedback for being thorough and efficient.
Mixed Reviews
While many reviews were positive, there were notable complaints about specific incidents of poor customer service and product issues.
- MBMason BreithauptFeb 24, 20265.0Michael at REI made my entire shopping experience completely stress-free and enjoyable. He was knowledgeable, patient, and genuinely helpful without being pushy. He took the time to answer all my questions and made sure I left confident in my purchase. Outstanding customer service — REI is lucky to have him!
- CGChris GosnellFeb 12, 20265.0This store is amazing! I've been coming here for at least two decades and haven't had a single issue yet. Their service department is incredible! Honest turn around times and very competitive prices. I couldn't be happier with this location and highly recommend it to everyone!
- MSMagali SuarezFeb 3, 20265.0Poor and bad customer service from the Store Manager , whom not only did not resolved the problem with an item missing in my purchase done days before but He implied that I was a lier , I just left the store disappointed and will no shop there again .
- SLSungcho LeeJan 28, 20262.0공연히 시간 낭비다.캠핑과 야외 활동 전문 매장이라면서 후줄그래한 것들만 있을뿐 살만한것이 없다.
- PAParmeshwar AllamJan 12, 20265.0I recently used the Osprey Aether AG 70L Backpack for a 5-day backcountry hiking trip in the Sierra Nevada. The adjustable harness system is revolutionary, and the Anti-Gravity mesh back panel kept my back dry even on extended climbs. However, for anyone planning on carrying heavy loads, I’d recommend testing the load distribution with your personal gear before committing to multi-day treks. The overall durability and comfort were unparalleled, but its weight may be a downside for ultralight backpackers.
Frequently Asked Questions About REI
What are the store hours for REI in Tacoma?
REI is open from 10:00 AM to 9:00 PM Monday through Friday, 10:00 AM to 8:00 PM on Saturday, and 10:00 AM to 6:00 PM on Sunday.
Where is REI located in Tacoma?
REI is located at 3825 S Steele St, Tacoma, WA 98409, USA.
Does REI offer curbside pickup for orders?
Yes, REI offers curbside pickup service for customers.
What brands can I find at REI Tacoma?
REI carries brands including The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.
What types of products does REI offer?
REI offers outdoor gear, camping equipment, bicycles, clothing, ski and snowboard gear, children's clothing, and sports goods.
What payment options are accepted at REI Tacoma?
REI accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, PayPal, and Visa.
What outdoor activities does REI support with its products?
REI supports outdoor adventures like hiking, skiing, biking, camping, climbing, and water sports with quality gear and clothing.
What nearby places can I visit after shopping at REI Tacoma?
Nearby places include Five Guys for burgers, Pho 38th for Vietnamese cuisine, BobaLust Tacoma for bubble tea, and Red Robin Gourmet Burgers for American dining.
Are there other outdoor or sporting goods stores near REI Tacoma?
Yes, nearby outdoor and sporting goods stores include Sturtevants Ski Mart and Performance Bicycle.
Can I find shoe stores near REI Tacoma?
Yes, shoe stores near REI include Chacos, Saucony, and Sole Perfection Shoes.
Brand Certified Facts from REI
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Certified March 01, 2026Yext Knowledge Graph
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