Business Details
About
Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
4.5
408 reviews
5 stars
299
4 stars
64
3 stars
18
2 stars
11
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while many customers praised the helpfulness and friendliness of employees, others reported poor service experiences and issues with returns.
Store Selection
Customers noted a limited selection of items, particularly in specific sizes and categories, leading to disappointment for some shoppers.
Store Cleanliness
The store is generally described as clean and well-organized, contributing positively to the shopping experience.
Pricing
Many reviews mentioned that prices are high, with some customers expressing dissatisfaction with the value for money.
- DCDerek CDec 28, 20251.0Terrible customer service and did not honor a gift return when receipt was provided. Really great way to put a damper on a Christmas gift return that wasn't quite the right size. Sad how far REI customer care has fallen in recent years.
- RRrandy rosensNov 12, 20255.0Great staff assistance 🙌
- AOAndres Diaz OrtizOct 31, 20255.0The staff here is amazing, particularly the local leadership/management and several of the employees. Best REI experience I’ve ever had
- SBSima BuchbinderAug 7, 20255.0Very helpful and professional staff, Mike in particular helped us with replacing a broken pack buckle ☺️
- BTBrian TaylorNov 7, 20205.0I love this place.
Frequently Asked Questions About REI
What types of products does REI in Silverdale offer?
REI offers high-quality outdoor gear, clothing, and equipment for camping, cycling, skiing, rock climbing, and other outdoor activities, including award-winning REI brand products and top brands like The North Face and Patagonia.
What are the store hours for REI in Silverdale?
REI is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does REI Silverdale offer curbside pickup?
Yes, REI Silverdale offers curbside pickup for convenient and safe order pickup.
What payment methods does REI Silverdale accept?
The store accepts American Express, Discover, Mastercard, Visa, PayPal, Apple Pay, Android Pay, cash, and debit cards.
Is REI Silverdale wheelchair accessible?
Yes, REI Silverdale has wheelchair accessible entrances and parking available.
Does REI Silverdale have free onsite parking?
Yes, there is free onsite parking available for customers at REI Silverdale.
What nearby stores could I visit along with REI Silverdale for more outdoor and sporting goods?
You can visit Kitsap Sports, another sporting goods store nearby, or Saucony, a shoe store, for more outdoor and athletic gear.
Are there places to eat near REI Silverdale?
Yes, nearby dining options include Hakata Japanese Restaurant for sushi and Japanese cuisine, and Lone Star Donuts for bakery specialties.
What nearby locations can help with shipping or travel documents when visiting REI?
FedEx Office Print & Ship Center offers printing, shipping, and food delivery services nearby, and RushMyPassport in FedEx Office provides passport and visa services.
What online resources and social media platforms are available for REI Silverdale customers?
Customers can use REI's website at https://www.rei.com/stores/silverdale, download the REI app on iOS or Android, and follow the Facebook page at facebook.com/rei and Twitter @REI for updates.