REI

4.6
3380 reviews

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • Curbside pickupAvailable

Location

REI
222 Yale Ave N, Seattle, WA
98109, United States

Hours

Reviews

4.6
3,380 reviews
5 stars
2,708
4 stars
392
3 stars
83
2 stars
52
1 star
145

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the knowledgeable and friendly staff, there were several reports of rude or dismissive interactions, particularly at checkout.

Parking Issues

Numerous reviews highlighted significant frustrations with the new parking system, describing it as confusing and leading to unexpected fines.

Store Experience

Customers enjoyed the impressive store layout and variety of products, often describing it as a unique and enjoyable shopping experience.

Product Quality

There were mixed reviews regarding product quality, with some customers expressing disappointment in certain brands and items, while others appreciated the selection.
  • K2
    Kenton 206
    2 days ago
    5.0
    Shoutout to your security team! i was delivering some pizza to your employees Saturday 1/10 at 630pm. I was late and lost and the gentleman working P1 was incredibly friendly and professional and made sure I got where I was supposed to be.
  • CF
    Chris Forbes
    Dec 31, 2025
    1.0
    Do not shop here, they treat their members like trash and won’t even take the time to cancel the membership for them, rude abrasive, and obviously do not care about customer service at all, I have bought multiple pairs of running shoes through them spent thousands of dollars and will never spend another penny
  • CC
    C C
    Dec 30, 2025
    1.0
    This used to be a good place to shop for members. 1) They outsourced the 1 hour free parking lot to a predatory company that gains money by finding parking violations and booting your vehicle or writing a ticket. So, of course, the outsourced parking company makes their parking app unusable so that you can not pay for parking because the app is unusable and the parking company can tow your car and make $300 profit or ticket you and make $150 profit. IT IS A SCAM! I downloaded the app and it does not work! I went to REI customer service desk and they told me "they are not responsible, it is the parking lot company that is responsible, REI can do nothing to help me with the parking app YES REI IS RESPONSIBLE! REI CONTRACTED WITH THE PREDATORY PARKING COMPANY. REI IS GIVING ME CORPORATE "DOUBLE SPEAK."
  • BJ
    Beau Justiz
    Dec 30, 2025
    5.0
    This 5-star review entirely goes to Jillian in the shoe department! They were so incredibly knowledgeable and were able to help me find the correct shoe size for hiking. I hope this reaches management so they know how lucky they are to have them on their team!
  • KM
    Keith Menes
    Dec 30, 2025
    5.0
    A store experience WORTHY of being the flagship store for REI. Wide range of almost everything that REI sells all under one roof. THE largest re/supply section of ANY store I've ever been to with amazing deals.

Frequently Asked Questions About REI

What are REI Seattle's store hours?

REI Seattle is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sundays from 10:00 AM to 7:00 PM.

Where is REI Seattle located?

REI Seattle is located at 222 Yale Ave N, Seattle, WA 98109, USA.