At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
While many customers praised the helpfulness and knowledge of staff, there were several reports of rude or dismissive interactions, particularly at checkout.
Parking Issues
Numerous reviews highlighted frustrations with the new parking system, including confusing signage and unexpected fines, leading to a negative impact on the overall shopping experience.
Store Experience
The store's impressive size and layout received positive feedback, with many customers enjoying the variety of products and the unique features of the flagship location.
Product Quality
Customers expressed disappointment with the quality of some products, feeling that REI has shifted towards lower-quality items and away from independent brands.
PT
Paul Tyau
1 day ago
1.0
2 associates in the ski/snowboard boots area, 3 customers including myself, and only the other two customers were assisted. I'm just disappointed because my prior experience in both this store and other REI locations has been great, but this makes me not want to come back to this store. Maybe it'll be better in the daytime.
EG
Ethel Guggenheim
1 day ago
5.0
What a place! Felt like a magical playground when I was a kid. Disappointed that they play area for kids is gone, it was truly magical in its time. The decor and surroundings are very nice and really make you feel as if you are at a national park.
DD
derbecrux
5 days ago
2.0
Love REI but this stores new garage policy has been a pain. Vague signage and predatory practice. Missed the booth coming in and went to do it after I had parked. Came back to my car with a ticket posted 3 minutes after I had parked.
MB
Mark Bieda
Feb 11, 2026
1.0
Predatory REI garage policy at this location
I’m a long time REI customer but I won’t go back to this location.
I went there on a Monday night to shop for a few minutes - there was ample parking in the garage. I missed a field in the parking registration - I agree this is my mistake. But they had given me a $36 ticket within 5 minutes of me arriving - and the note says it doubles ($72) if not paid in 5 days. The goal is clearly to give tickets and make money. I was there for < 1 hour. I won’t be back.
TM
Thomas Martens
Feb 3, 2026
1.0
I bought a pair of REI brand snow pants about 2 years ago. I only wore them about 5 times and they ripped right on the seam. I brought them in to inquire about either swapping them out or getting them repaired. Shelly, the manager on duty offered no help and completely denied that this was a quality issue with the pants. She was extremely rude and dismissive. I’ve been an REI member for 10 years and spend on average $600 a year there. This was the first time I ever had an issue with a purchase there. I feel most customers choose REI and pay the upcharge because they know they stand behind their quality. It seems the attitude towards their quality promise has shifted. Knowing this now I will shop at other outdoor retailers like EVO that stand behind their products.
REI Seattle is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sundays from 10:00 AM to 7:00 PM.
Where is REI Seattle located?
REI Seattle is located at 222 Yale Ave N, Seattle, WA 98109, USA.
What types of products does REI Seattle offer?
REI Seattle offers a wide range of outdoor gear including camping, biking, skiing equipment, clothing, children's clothing, and shoes. They carry brands like The North Face, Patagonia, GoPro, and REI's own award-winning brand.
Does REI Seattle offer store pickup options?
Yes, REI Seattle offers in-store pickup for online orders.
What payment options does REI Seattle accept?
REI Seattle accepts payments via American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, PayPal, and Visa.
Is there parking available nearby REI Seattle?
Yes, there are multiple parking options nearby including SP+ Parking and SP Plus Parking, which can make visiting REI Seattle convenient for customers arriving by car.
Are there other outdoor or sporting goods stores near REI Seattle?
Yes, stores such as Chacos, Saucony, Born To Run, and Snowboard Connection are located nearby, giving customers a variety of options for outdoor and sports gear shopping.
What nearby recreational or relaxation spots can I visit with REI Seattle?
After shopping at REI, you can visit LifeFloat spa for relaxation or Espresso Vivace for a coffee break, both just near the store.
Can I use public transit to reach REI Seattle?
Seattle Downtown is nearby, which is a major transportation hub, making it easier for customers to reach REI Seattle using public transit.
How can I stay updated or contact REI Seattle for inquiries?
You can visit REI Seattle's website at https://www.rei.com/stores/seattle, call their main phone at +1 206-223-1944, or connect through social media channels like Facebook (REI), Instagram (@rei), and Twitter (@REI).
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