REI

4.6
3377 reviews

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair Shop
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • Curbside pickupAvailable

Location

REI
222 Yale Ave N, Seattle, WA
98109, United States

Hours

Reviews

4.6
3,377 reviews
5 stars
2,693
4 stars
393
3 stars
83
2 stars
56
1 star
152

What are people saying?

AI-generated from recent customer reviews

Staff Knowledge

Many customers praised the staff for their helpfulness and expertise in outdoor gear.

Store Experience

The store's unique design and atmosphere were frequently highlighted as enjoyable and inspiring.

Parking Issues

Numerous reviews mentioned confusion and dissatisfaction with the new parking system, leading to unexpected fines.

Customer Service Consistency

While many experiences were positive, some customers reported rude or dismissive behavior from staff, particularly at checkout.

Product Quality Concerns

A few customers expressed disappointment with the quality of certain products, feeling they did not meet expectations for premium items.
  • FF
    Forrest
    1 day ago
    1.0
    Love the store, but the new parking changes for sure will keep me away. They advertise 2 hours free parking, but in tiny print on literally one exit sign, they say you need to use the stupid diamond parking app to sign up for your free parking. Got a ~$40 ticket for just stopping in for 15m to pick up a $200 jacket I wanted to get in person instead of buying through their website or through amazon. I’ve shopped here dozens of times and never once had this happen. It seems like they now are using Diamond parking to police their lot. Seems strange to me to introduce this right before prime holiday shopping season. I know I for sure will not be going back to this store, and will not be choosing REI in general again as long as this is the way they choose to run their business.
  • GG
    G
    2 days ago
    1.0
    As you can see from other reviews, the most convenient feature of this location was the ample and free parking. Now REI decided to nickel and dime people and made this lot into a Diamond parking lot. You get 2 hours free. If you forget to register you car, you get a ticket. If you are 1 minute past the 2 hours, you get a ticket. Out of all the parking enforcement systems they could have employed, they contracted the one with the worst reputation in the united states. Shame on REI leadership. So disconnected from it's roots.
  • JH
    Jason Harrisön
    2 days ago
    1.0
    The parking lot is a Diamond Parking trap now, so there is no free parking. I refuse to shop there anymore and neither should you.
  • LS
    Leif S
    2 days ago
    1.0
    I’m done with REI. It’s become just another retailer. Diamond parking has killed it for me. Diamond parking is an absolute parasite on the city.
  • EE
    Emerald Erikson
    3 days ago
    1.0
    The parking is now diamond parking. I was trying to look for the validation and they had already ticketed by car $36. I will remove this review if this parking situation is fixed

Frequently Asked Questions About REI

What are REI Seattle's store hours?

REI Seattle is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sundays from 10:00 AM to 7:00 PM.

Where is REI Seattle located?

REI Seattle is located at 222 Yale Ave N, Seattle, WA 98109, USA.