Business Details
About
Bicycle StoreBicycle Repair Shop
Trek Bicycle Redmond is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place to find the perfect road, city, mountain, or electric bike to fit your riding style.
We’re conveniently located in a historic building in central Redmond, where we’re proud to serve the Greater Seattle area. We’re also lucky to be near some awesome places to ride, like Lake Sammamish Loop, Snoqualmie Valley Trail, Tiger Mountain, Duthie Hill Mountain Bike Park, and more.
Whatever your experience level and however you like to ride, we welcome you to stop by our bike shop, meet the team, and see what we have to offer. We can’t wait to ride with you!
Location
Hours
Reviews
4.8
636 reviews
5 stars
597
4 stars
14
3 stars3
2 stars3
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and knowledgeable staff, highlighting their willingness to go above and beyond for service.
Repair Efficiency
Many reviews noted quick turnaround times for repairs and maintenance, with several customers appreciating the speed and quality of service.
Product Knowledge
Staff demonstrated strong product knowledge, providing helpful advice and recommendations without being pushy or trying to upsell.
Mixed Sales Experience
While many customers had positive experiences, some reported negative interactions with sales staff, particularly regarding bike fitting and customer treatment.
Overall Satisfaction
The majority of customers expressed high satisfaction with their experiences, recommending the shop for both purchases and service.
- OBOliver Brown2 days ago4.0Good selection, and easy to look up thier inventory on Trek.com. Clerk got me on a test ride within minutes. He was very knowledgeable but really pushing the sale. He was pushing me to a bike far too big for me (I'm 5'10" so should be on a Med or maybe Lg... they had an XL), so I ultimately bought a bike online instead.
- EYEric YimDec 30, 20255.0These guys are experts. I brought a bike here for brakes tune up. It was my kid’s gift bike that I bought online (not through Trek). I assembled it on my own and there were obvious issues with riding it before I brought it in. I tried to get it adjusted quickly because kids want to use their presents, but their servicing was booked for 2 days. They said I could bring it in that day anyway. Surprisingly, the service person started adjusting it minutes after I brought it. They helped fit it to my kid’s height. And they touched everything, not just the brakes, like everything to make it safe. It was eye opening how many details I missed doing it myself. My kid felt so special about her new gift. Come here for great service.
- SFShawn FeatherlyNov 23, 20255.0Came this afternoon for help getting my brakes adjusted. No wait. The mechanic was super friendly! He not only adjusted them in the most cost effective way, but also let me know what he was adjusting and future replacement costs and considerations for more solid braking.
- AQAlex QuintanaNov 16, 20255.0I stopped by this shop without an appointment. Alex came right out to my truck and fixed my bike while still on the rack. Alex was extremely helpful and friendly. The level of customer service genuinely impressed me. They definitely earned a customer for all my future bike needs. Highly recommend!
- GCGary CheungOct 30, 20255.0Super helpful staffs, wonderful repair service, great selection of bikes. Absolutely best bike shop in town.
Frequently Asked Questions About Trek Bicycle Redmond
What types of bicycles can I find at Trek Bicycle Redmond?
You can find a variety of bicycles including road, city, mountain, and electric bikes to fit your riding style.
Does Trek Bicycle Redmond offer bike repair and maintenance services?
Yes, they provide service and tune-ups for bikes of any brand.
What are the store hours of Trek Bicycle Redmond?
The store is open Monday to Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Where is Trek Bicycle Redmond located?
It is located at 16389 Redmond Way, Redmond, WA 98052, United States.
What payment options are accepted at Trek Bicycle Redmond?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Trek Bicycle Redmond?
You can call them at +1 425-215-4059 or email redmond@trekbikes.com.
Where can I find more information about Trek Bicycle Redmond online?
Visit their website at https://www.trekbikes.com/us/en_US/retail/redmond/ or their Facebook page at https://www.facebook.com/TrekBicycleRedmond.
Are there any popular biking trails near Trek Bicycle Redmond?
Yes, nearby biking spots include Lake Sammamish Loop, Snoqualmie Valley Trail, Tiger Mountain, and Duthie Hill Mountain Bike Park, perfect for riders of all levels.
What nearby dining options are available when visiting Trek Bicycle Redmond?
Nearby restaurants include Jersey Mike's Subs for quick sandwiches, Prime Steakhouse Redmond for American cuisine, and Pho Saigon Restaurant for Vietnamese dishes.
Are there any coffee shops near Trek Bicycle Redmond where I can relax after my bike ride?
Yes, you can visit Origins Roastery & Cafe or Victor's Celtic Coffee & Roasters, both nearby coffee shops and cafes.