Business Details
About
Bicycle StoreBicycle Repair ShopBicycle Rental Service
Trek Bicycle Olympia West (formerly Old Town Bicycles) is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place to find the perfect road, city, mountain, or electric bike to fit your riding style.
We’re conveniently located in Olympia, where we’re proud to service our surrounding communities. We’re also lucky to be located near some awesome places to ride, like Water Flume Trail, Fort Steilacoom Park, Tiger Summit Trail, and more.
Whatever your experience level and however you like to ride, we welcome you to stop by our bike shop, meet the team, and see what we have to offer. We can’t wait to ride with you!
Location
Hours
Reviews
4.6
141 reviews
5 stars
123
4 stars2
3 stars1
2 stars
3
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service.
Repair Quality
While many customers praised the quality of repairs, some expressed dissatisfaction with the service quality and communication regarding repairs.
Sales Experience
Customers appreciated the low-pressure sales environment and the staff's willingness to help find the right bike without upselling.
Product Selection
The shop offers a wide selection of bikes and accessories, with many customers noting the availability of various sizes and types.
Mixed Experiences
Some reviews highlighted negative experiences, particularly regarding customer interactions and service quality, indicating inconsistency in service.
- JKJake Kiliz3 days ago5.0John was very helpful and set up my wife's new bike perfectly Thank you Jake K.
- JJJerry JackmanNov 21, 20255.0The staff are very courteous.
- ABAlex BaileyNov 18, 20255.0These guys took care of me from the time I discovered the bike I wanted was in their shop. John was gracious enough to hold the bike for 2 days until I could arrive (my experience in retail is usually a 24-hour hold). John was out the day I came in, but Matt was an absolute MVP - he was going to close shop early due to being understaffed - but knew I was to come in. He called me to notify me, and was kind enough to offer staying until I could come pick up my bike. I wish I lived closer so I could use this shop more often. Highly recommend!
- ACAndrew CareyNov 6, 20255.0Great friendly service, showed me where I went wrong in maintaining my SRAM AXS GX transmission and how to do it correctly in the future and how to adjust it on the fly. :-)
- KGKara GieschenOct 23, 20255.0The guys at the shop were so nice and took great care of my bike while I was having my brakes fixed. They were super knowledgeable and give me tips on how to do some things on my own in the future. I feel like my bike, that is very special to me, was in good hands, they even remebered who I was and which bike was mine when I walked in. I would definitely go here again when I need to..
Frequently Asked Questions About Trek Bicycle Olympia West
What types of bicycles can I find at Trek Bicycle Olympia West?
You can find road, city, mountain, and electric bikes to fit your riding style, featuring the latest products from Trek and Bontrager.
Does Trek Bicycle Olympia West offer bike repair and tune-up services?
Yes, they provide service and tune-ups for bikes of any brand.
What are the store hours for Trek Bicycle Olympia West?
The store is open Tuesday through Saturday from 10:00 AM to 6:00 PM and is closed on Sundays and Mondays.
Where is Trek Bicycle Olympia West located?
It is located at 1900 Harrison Ave NW, Olympia, WA 98502, United States.
What payment methods does Trek Bicycle Olympia West accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Trek Bicycle Olympia West?
You can reach them by phone at +1 360-943-7661 or email at olympiawest@trekbikes.com.
Are there nearby trails or parks for biking near Trek Bicycle Olympia West?
Yes, nearby places include Water Flume Trail, Fort Steilacoom Park, and Tiger Summit Trail, great for biking
What nearby places can I visit before or after shopping for bikes at Trek Bicycle Olympia West?
You might visit West Central Park for a stroll or check out the West Olympia Farmers' Market for fresh produce.
Are there nearby dining options near Trek Bicycle Olympia West?
Yes, nearby eateries include All About Pad Thai, The Park Side Cafe, and The Westside Tavern, perfect spots to grab a meal.
If I need bike rentals or another bike shop, are there similar businesses nearby?
Big Stump Bikes, a nearby bicycle shop, also offers bike rentals and sporting goods.