Brand Certified
Trek Bicycle Olympia West
4.6(146 reviews)
Certified by Trek Bicycle Olympia West • Mar 01, 2026
Business Details
1900 Harrison Ave NW, Olympia, WA
98502, United States
Certified by Trek Bicycle Olympia West • Mar 01, 2026
(360) 943-7661
Certified by Trek Bicycle Olympia West • Mar 01, 2026
https://trekbikes.com/us/en_US/retail/olympia-west/
Certified by Trek Bicycle Olympia West • Mar 01, 2026
About
Certified by Trek Bicycle Olympia West • Mar 01, 2026
Bicycle StoreBicycle Repair ShopBicycle Rental Service
Trek Bicycle Olympia West (formerly Old Town Bicycles) is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place to find the perfect road, city, mountain, or electric bike to fit your riding style.
We’re conveniently located in Olympia, where we’re proud to service our surrounding communities. We’re also lucky to be located near some awesome places to ride, like Water Flume Trail, Fort Steilacoom Park, Tiger Summit Trail, and more.
Whatever your experience level and however you like to ride, we welcome you to stop by our bike shop, meet the team, and see what we have to offer. We can’t wait to ride with you!
Location
Certified by Trek Bicycle Olympia West • Mar 01, 2026
Hours
Certified by Trek Bicycle Olympia West • Mar 01, 2026
Reviews
4.6
146 reviews
5 stars
128
4 stars2
3 stars1
2 stars
3
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently described as friendly, helpful, and knowledgeable, providing a positive customer experience.
Product Knowledge
Customers appreciate the staff's expertise and willingness to share information about bike maintenance and product options.
Repair Services
While many reviews praise the quick and effective repair services, there are some complaints about inconsistent quality and communication.
Sales Experience
The sales process is generally described as low-pressure, with staff focusing on customer needs rather than upselling.
Mixed Experiences
Some customers reported negative experiences, particularly regarding service quality and staff attitude, indicating inconsistency in customer interactions.
- MWMegan WhiteFeb 22, 20265.0Friendly, competent, don’t try to upsell services .
- 1U12 Feet UpFeb 18, 20265.0Best bike shop ever. I've been commuting by bike for many decades, in several cities, and this bike shop ranks amongst the best of the best I've ever encountered.
- RBRick BonnerFeb 15, 20265.0Excellent location, great customer service, great products.
- BLBob LangFeb 9, 20265.0I have always had great service at Olympia Trek West. John S. was the salesman. There was no pressure to buy. I came out with a new helmet to replace the dented one, front and back lights, a bell and odometer. Trek Products are good, reasonably priced and the Company stands behind them. I am now all set for the Winter Intercity Transit Bike Commuter Challenge.
- JKJake KilizJan 10, 20265.0John was very helpful and set up my wife's new bike perfectly Thank you Jake K.
Brand Certified Facts from Trek Bicycle Olympia West
Trek Bicycle Olympia West partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website