Business Details
About
Bicycle StoreBicycle Repair ShopBicycle Rental Service
Trek Bicycle Olympia East is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place to reserve a rental bike for your next two-wheeled adventure.
We’re conveniently located in the heart of Olympia, where we’re lucky to be near miles of beautiful trails and some of the best downhill riding in the area. Our team is passionate about getting more people on bikes, which is why we support local events like Intercity Transit’s bike to work contest and the Capital Forest Classic.
Whatever your experience level and however you like to ride, we welcome you to stop by our bike shop, meet the team, and see what we have to offer.
Location
Hours
Reviews
4.8
409 reviews
5 stars
382
4 stars
9
3 stars4
2 stars3
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and attentive, providing excellent service and support.
Expertise
Customers frequently noted the staff's technical knowledge and ability to provide helpful advice tailored to individual biking needs.
Repair Quality
Several reviews highlighted the quality of bike repairs and tune-ups, with many customers expressing satisfaction with the results.
Communication Issues
Some customers reported negative experiences related to communication, including feeling dismissed or not receiving timely updates on repairs.
Marketing Concerns
A few customers expressed frustration with excessive marketing emails and the lack of an unsubscribe option.
- CDColton D3 days ago5.0My wheel was rubbing they fixed it for free and gave me tips they lance was so nice
- KTKathryn TaylorDec 27, 20251.0Stopped in on the way home from a ride today because I was having issues with my SRAM AXS system. I had already performed a hard reset, but the battery wouldn’t connect and the app kept prompting a firmware update without ever successfully connecting. Only one person was working, and I left my bike on the car while I asked if they had time to take a quick look. No big deal if they didn’t—I was prepared to go to another shop. The mechanic was out, and the sales associate immediately began telling me what the problem was without actually listening to anything I was saying. He insisted it was my fault for using the SRAM app and claimed the system “just needed a hard reset,” which I had already done and repeatedly tried to explain. I even had to ask him to stop explaining basic steps I already understood and had completed, but he continued talking over me and repeating himself. He never gave me a chance to explain why a hard reset wasn’t the issue. The entire interaction felt dismissive and condescending—he didn’t listen, and he certainly didn’t hear me say I had already done exactly what he was recommending. After 15 years of riding and working in the cycling industry, this was one of the worst bike shop experiences I’ve ever had. I left and drove to Trek University Place, where I was immediately relieved to be greeted by a woman. She and the (male) mechanic actually listened to me, and within minutes we identified that the pairing light on the right shifter would not turn off. Because they took the time to listen, we were able to determine that the shifter itself is likely failing—and it’s still under warranty for a few more days. The bike shop who listened to me likely saved me thousands of dollars.
- TCTim CineadDec 1, 20251.0Good bike shop but the daily marketing email spam is awful and does not include an unsubscribe link. Please get over your mass marketing email phase
- SAscott armstrongNov 30, 20255.0Geoff and the staff do anything to put you on the correct bike. Great sales and service to make sure everything is correct. This keeps us traveling across the state to visit them at this store.
- KBKim BoonNov 29, 20255.0Trek Bicycles staff were knowledgeable, listened well, friendly, and provided great work on tuning-up my bike. I’m happy with the results
Frequently Asked Questions About Trek Bicycle Olympia East
What products and services does Trek Bicycle Olympia East offer?
Trek Bicycle Olympia East offers the latest bikes from Trek and Bontrager, bike repair and tune-ups for any brand, and bicycle rentals for your adventures.
Where is Trek Bicycle Olympia East located?
Trek Bicycle Olympia East is located at 1931 4th Ave East, Olympia, WA 98506, USA.
What are the business hours of Trek Bicycle Olympia East?
The shop is open Tuesday through Saturday from 10:00 AM to 6:00 PM, and closed on Mondays and Sundays.
Which payment methods does Trek Bicycle Olympia East accept?
They accept American Express, Cash, Discover, MasterCard, and Visa as payment options.
How can I contact Trek Bicycle Olympia East?
You can call them at +1 360-754-2453 or email olympiaeast@trekbikes.com for inquiries.
Does Trek Bicycle Olympia East support community events?
Yes, they support local events like Intercity Transit’s bike to work contest and the Capital Forest Classic to promote cycling.
Are there any nearby places to grab food or drinks after visiting the bike shop?
Yes, Left Bank Pastry is nearby offering bakery items, smoothies, and desserts, perfect for a treat after your visit.
What nearby spots can enhance my outdoor activity experience around Trek Bicycle Olympia East?
Underwater Sports Inc, a dive and outdoor gear shop, is close by, offering options for complementary outdoor adventures.
Are there wellness or fitness centers near Trek Bicycle Olympia East?
Yes, Hot Yoga Oly and Hot Yoga Olympia studios are nearby for yoga and fitness sessions to complement your active lifestyle.
Can nearby transit or local services help visitors find Trek Bicycle Olympia East easily?
While not explicitly listed, the shop is centrally located in Olympia near popular places and community hubs, making it accessible for visitors through local transit and city landmarks.