Business Details
About
Hobby ShopToy StoreModel Shop
You are never too old to have a happy childhood. Eastside Trains has the largest selection west of the Mississippi, since 1983. We sell and service a wide range of model trains. Shop online or visit us in downtown Kirkland, WA
Location
Hours
Reviews
4.4
185 reviews
5 stars
143
4 stars
13
3 stars
10
2 stars
5
1 star
14
What are people saying?
AI-generated from recent customer reviews
Staff Knowledge
Customers frequently praised the staff for their extensive knowledge and helpfulness regarding model trains.
Selection
The store is noted for its wide variety of model trains and accessories across multiple scales, making it a go-to destination for enthusiasts.
Customer Service
While many reviews highlighted friendly and helpful service, there were also complaints about rude staff and inconsistent customer service experiences.
Repair Services
The repair department received mixed feedback, with some customers appreciating the service while others expressed frustration over long wait times and unavailability.
Pricing
Customers noted that prices are generally higher than average, with some feeling that the quality did not justify the cost.
- CDCatherine D.3 days ago5.0Very cute train store in downtown Kirkland! Lots of amazing gift options!
- JCJames Corker4 days ago1.0Made a two hour trip south on a recommendation.It was 3:45pm no one in the store except for 3 employees i walked the whole store every aisle.Checking everything out, not one employee said.Hello, or asked me if i needed any help.They just walked right past.Me will never step foot in the facility again
- ADAlex DidionOct 14, 20251.0Absolute disgrace to partner with a company like Diamond Parking.
- BMBob MillerSep 3, 20255.0Good service and good selection of model train parts.
- BRBernd ReichenbergerAug 10, 20255.0Fantastic place to see model railway bigger then H0 - but I got my train in H0 (Better as all the souvenirs you can buy at tourist places)
Frequently Asked Questions About Eastside Trains
What products and services does Eastside Trains offer?
Eastside Trains sells and services a wide range of model trains and has the largest selection west of the Mississippi since 1983.
Where is Eastside Trains located?
Eastside Trains is located at 217 Central Way, Kirkland, WA 98033, USA.
What are the store hours for Eastside Trains?
Eastside Trains is open Monday through Saturday from 10:00 AM to 5:00 PM and is closed on Sundays.
How can I contact Eastside Trains by phone or email?
You can reach Eastside Trains at +1 425-828-4098 (main phone) or email them at eastsidetrains@msn.com.
Does Eastside Trains accept multiple payment options?
Yes, Eastside Trains accepts American Express, Cash, Check, Discover, MasterCard, PayPal, Traveler's Check, and Visa.
Can I shop online or place orders with Eastside Trains?
Yes, you can shop online and place orders through their website at http://eastsidetrains.com/store/contact-us.
What category of store is Eastside Trains?
Eastside Trains is categorized as a Hobby Shop, Toy Store, and Model Shop.
Are there any nearby dining options if I visit Eastside Trains?
Yes, nearby dining options include Lynn's Bistro, a French and American restaurant, and Philly Ya Belly, another nearby restaurant.
Where can I find banking services close to Eastside Trains?
Sterling Bank is located nearby and can provide banking services during your visit to Eastside Trains.
What nearby services can help with shipping or printing if needed?
The UPS Store 1576, offering printing services, packing supplies, and freight services, is near Eastside Trains for your convenience.