Since 2000, REI Kennewick has been providing outdoor enthusiasts in the Kennewick, Washington, area with top-brand gear and clothing for camping, climbing, cycling, fitness, hiking, snowshoeing and more. We’re a complete Kennewick-area bike shop, offering a full range of professional bike shop services to help keep you biking the Tri-Cities streets and trails year-round. Come let our staff of friendly experts help you get ready for your next adventure.
Many customers praised the staff for being helpful, knowledgeable, and friendly, contributing to positive shopping experiences.
Store Cleanliness
The store is frequently noted for being clean and well-organized, enhancing the overall shopping experience.
Product Selection
While some customers appreciated the variety of outdoor gear available, others felt the store's smaller size limited the selection compared to larger REI locations.
Pricing Concerns
Several reviews mentioned that prices are higher than competitors, but many customers felt the quality and service justified the cost.
Mixed Experiences
While many reviews were positive, there were notable complaints about customer service in specific instances, particularly regarding returns and product issues.
GG
Geisha5
Jan 13, 2026
5.0
I am new in town and must say it’s one of my favorite REI store.
Small but clean with great selections.
The sales staff are always kind and helpful.
I can tell the team is supported by great management and strong staff training at this particular branch. Adore Ms. S. She is a gem!
SR
Steven Ross
Oct 30, 2025
5.0
Awesome and very helpful staff.
RS
Ronan Swim
Oct 8, 2025
5.0
Kennewick REI is good
I got a 200 dollar raincoat for 50 bucks on clearance
my friend got an ice axe
they do not sell black adam on the DS here
JA
Jim Alford
May 20, 2024
5.0
Had a great shopping experience here. Was surprised by the shoe and hiking boot selection. Lots of great brands, every size, as well as kids choices. Staff were super helpful and also I seemed like we were working with someone who specialized in shoes, which is way better than trying to buy online and have no idea what’s going to work. The store had lots of other great deals, large clothing selection as well as all the hiking and camping gear you could need. Will return, highly recommend.
JF
John Fernandez
Sep 5, 2023
5.0
Took a flat bike tire in ... they fixed it very quickly and for only $4 total cost for the tube (REI membership provides free labor).
What types of outdoor gear and products does REI offer?
REI offers a wide range of quality outdoor gear and clothing, including award-winning REI brand products and trusted brands like The North Face, Patagonia, and Columbia.
What are REI Kennewick's store hours?
REI Kennewick is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Does REI offer curbside pickup?
Yes, REI provides curbside pickup services to enhance customer convenience.
Is REI Kennewick accessible for customers using wheelchairs?
Yes, the store has wheelchair accessible entrance and parking to accommodate customers with mobility needs.
What payment methods can I use at REI Kennewick?
You can pay using American Express, Discover, MasterCard, Visa, cash, Apple Pay, Android Pay, and PayPal.
Does REI have parking available for customers?
Yes, REI Kennewick offers free onsite parking for its customers.
Are there any nearby health and beauty services close to REI Kennewick?
Yes, nearby you can find Vogue Hair Salon & Spa, Madeline Esthetician, Hot Tip Nails, and 4 Seasons Nails for beauty and spa services.
What shoe stores are located near REI Kennewick?
Chacos and Saucony shoe stores are located nearby, providing additional options for footwear shopping.
Are there any fitness or gym facilities near REI Kennewick?
Yes, Gold's Gym Kennewick and Gold’s Gym Kennewick Kids Club are close by for fitness and recreational activities.
How can nearby places like Rite Aid and Reliance Pharmacy be helpful when visiting REI Kennewick?
Rite Aid and Reliance Pharmacy nearby can be convenient for customers who want to pick up vitamins, supplements, or other pharmacy needs before or after shopping at REI.
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