REI

4.5
288 reviews
The front of the REI store in Kennewick, Washington

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
Since 2000, REI Kennewick has been providing outdoor enthusiasts in the Kennewick, Washington, area with top-brand gear and clothing for camping, climbing, cycling, fitness, hiking, snowshoeing and more. We’re a complete Kennewick-area bike shop, offering a full range of professional bike shop services to help keep you biking the Tri-Cities streets and trails year-round. Come let our staff of friendly experts help you get ready for your next adventure.

Details

  • Curbside pickupAvailable

Location

REI
129 N Ely St, Kennewick, WA
99336, United States

Hours

Reviews

4.5
288 reviews
5 stars
222
4 stars
33
3 stars
8
2 stars
7
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and friendly, contributing to positive shopping experiences.

Product Selection

The store offers a good variety of outdoor gear, though some customers noted limited stock and smaller selection compared to larger REI locations.

Membership Issues

Several reviews mentioned frustrations with membership benefits, including expired credits and restrictions on purchases for non-members.

Store Experience

Customers appreciated the clean and organized store layout, but some expressed disappointment with the size and inventory limitations.

Pricing Concerns

While many acknowledged the quality of products, several reviews highlighted that prices are higher than competitors, leading to mixed feelings about value.
  • SR
    Steven Ross
    Oct 30, 2025
    5.0
    Awesome and very helpful staff.
  • RS
    Ronan Swim
    Oct 8, 2025
    5.0
    Kennewick REI is good I got a 200 dollar raincoat for 50 bucks on clearance my friend got an ice axe they do not sell black adam on the DS here
  • ST
    sf t
    Sep 1, 2025
    5.0
    I visited this REI on September 1st around 5:30 pm and bought my very first pair of trail shoes here! This one is the last one at my size. A lovely young woman in the footwear section patiently brought me many options, explained the details, and helped me find the perfect pair. At the register, another friendly young woman kindly introduced the membership service to us. Both of them were so kind, professional, and warm. I’m really grateful for their help — they made this a very special experience for me. If you two can see my comment,I really appreciate your help!!! Thank you for giving a good memory for my first trail shose👟!
  • BD
    Benn Dunn
    Aug 9, 2025
    5.0
    Courteous staff, great location, ample stock. Go get outdoors!
  • KB
    Kari Beckley
    Aug 9, 2025
    1.0
    I found some bike water bottles at a great price. A nearby employee quickly came over and scanned the bottle saying he had neglected to "get to" these price tags. Instead of 5.93 it was 17? Then my husband found a bike he liked and the same employee said for sure all the bikes are priced correctly ". Then when asked why what appears to be the same bike are different prices, he came and scanned the bike we were looking at. Sure enough instead of 599.00 it was 669? At my irritation, the employee says ..."I'm sorry you're having that experience ". What?!

Frequently Asked Questions About REI

What types of outdoor gear and products does REI offer?

REI offers a wide range of quality outdoor gear and clothing, including award-winning REI brand products and trusted brands like The North Face, Patagonia, and Columbia.

What are REI Kennewick's store hours?

REI Kennewick is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 6:00 PM.