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The front of the REI store in Kennewick, Washington
Brand Certified

REI

4.5
(288 reviews)

Business Details

129 N Ely St, Kennewick, WA
99336, United States
(509) 734-8989
https://www.rei.com/stores/kennewick.html

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
Since 2000, REI Kennewick has been providing outdoor enthusiasts in the Kennewick, Washington, area with top-brand gear and clothing for camping, climbing, cycling, fitness, hiking, snowshoeing and more. We’re a complete Kennewick-area bike shop, offering a full range of professional bike shop services to help keep you biking the Tri-Cities streets and trails year-round. Come let our staff of friendly experts help you get ready for your next adventure.

Details

  • Curbside pickupAvailable

Location

REI
129 N Ely St, Kennewick, WA
99336, United States

Hours

Reviews

4.5
288 reviews
5 stars
222
4 stars
33
3 stars
8
2 stars
7
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and friendly, contributing to positive shopping experiences.

Store Cleanliness

The store is frequently noted for being clean and well-organized, enhancing the overall shopping experience.

Product Selection

While some customers appreciated the variety of outdoor gear available, others felt the store's smaller size limited the selection compared to larger REI locations.

Pricing Concerns

Several reviews mentioned that prices are higher than competitors, but many customers felt the quality and service justified the cost.

Mixed Experiences

While many reviews were positive, there were notable complaints about customer service in specific instances, particularly regarding returns and product issues.
  • GG
    Geisha5
    Jan 13, 2026
    5.0
    I am new in town and must say it’s one of my favorite REI store. Small but clean with great selections. The sales staff are always kind and helpful. I can tell the team is supported by great management and strong staff training at this particular branch. Adore Ms. S. She is a gem!
  • SR
    Steven Ross
    Oct 30, 2025
    5.0
    Awesome and very helpful staff.
  • RS
    Ronan Swim
    Oct 8, 2025
    5.0
    Kennewick REI is good I got a 200 dollar raincoat for 50 bucks on clearance my friend got an ice axe they do not sell black adam on the DS here
  • JA
    Jim Alford
    May 20, 2024
    5.0
    Had a great shopping experience here. Was surprised by the shoe and hiking boot selection. Lots of great brands, every size, as well as kids choices. Staff were super helpful and also I seemed like we were working with someone who specialized in shoes, which is way better than trying to buy online and have no idea what’s going to work. The store had lots of other great deals, large clothing selection as well as all the hiking and camping gear you could need. Will return, highly recommend.
  • JF
    John Fernandez
    Sep 5, 2023
    5.0
    Took a flat bike tire in ... they fixed it very quickly and for only $4 total cost for the tube (REI membership provides free labor).

Frequently Asked Questions About REI

What types of outdoor gear and products does REI offer?

REI offers a wide range of quality outdoor gear and clothing, including award-winning REI brand products and trusted brands like The North Face, Patagonia, and Columbia.

What are REI Kennewick's store hours?

REI Kennewick is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 6:00 PM.

Brand Certified Facts from REI

This information is certified by REI and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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