Business Details
About
Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
Since 2000, REI Kennewick has been providing outdoor enthusiasts in the Kennewick, Washington, area with top-brand gear and clothing for camping, climbing, cycling, fitness, hiking, snowshoeing and more. We’re a complete Kennewick-area bike shop, offering a full range of professional bike shop services to help keep you biking the Tri-Cities streets and trails year-round. Come let our staff of friendly experts help you get ready for your next adventure.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
4.5
289 reviews
5 stars
223
4 stars
33
3 stars
8
2 stars
7
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, contributing to positive shopping experiences.
Store Cleanliness
The store is frequently noted for being clean and well-organized, enhancing the overall shopping experience.
Product Selection
While some customers appreciated the variety of outdoor gear available, others felt the store's smaller size limited the selection compared to larger REI locations.
Pricing Concerns
Several reviews mentioned that prices are higher than competitors, but many customers felt the quality and service justified the cost.
Mixed Experiences
While many reviews were positive, there were notable complaints about customer service in specific instances, particularly regarding returns and product issues.
- GGGeisha5Jan 13, 20265.0I am new in town and must say it’s one of my favorite REI store. Small but clean with great selections. The sales staff are always kind and helpful. I can tell the team is supported by great management and strong staff training at this particular branch. Adore Ms. S. She is a gem!
- SRSteven RossOct 30, 20255.0Awesome and very helpful staff.
- RSRonan SwimOct 8, 20255.0Kennewick REI is good I got a 200 dollar raincoat for 50 bucks on clearance my friend got an ice axe they do not sell black adam on the DS here
- STsf tSep 1, 20255.0I visited this REI on September 1st around 5:30 pm and bought my very first pair of trail shoes here! This one is the last one at my size. A lovely young woman in the footwear section patiently brought me many options, explained the details, and helped me find the perfect pair. At the register, another friendly young woman kindly introduced the membership service to us. Both of them were so kind, professional, and warm. I’m really grateful for their help — they made this a very special experience for me. If you two can see my comment,I really appreciate your help!!! Thank you for giving a good memory for my first trail shose👟!
- KBKari BeckleyAug 9, 20251.0I found some bike water bottles at a great price. A nearby employee quickly came over and scanned the bottle saying he had neglected to "get to" these price tags. Instead of 5.93 it was 17? Then my husband found a bike he liked and the same employee said for sure all the bikes are priced correctly ". Then when asked why what appears to be the same bike are different prices, he came and scanned the bike we were looking at. Sure enough instead of 599.00 it was 669? At my irritation, the employee says ..."I'm sorry you're having that experience ". What?!
Frequently Asked Questions About REI
What types of outdoor gear and products does REI offer?
REI offers a wide range of quality outdoor gear and clothing, including award-winning REI brand products and trusted brands like The North Face, Patagonia, and Columbia.
What are REI Kennewick's store hours?
REI Kennewick is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Does REI offer curbside pickup?
Yes, REI provides curbside pickup services to enhance customer convenience.
Is REI Kennewick accessible for customers using wheelchairs?
Yes, the store has wheelchair accessible entrance and parking to accommodate customers with mobility needs.
What payment methods can I use at REI Kennewick?
You can pay using American Express, Discover, MasterCard, Visa, cash, Apple Pay, Android Pay, and PayPal.
Does REI have parking available for customers?
Yes, REI Kennewick offers free onsite parking for its customers.
Are there any nearby health and beauty services close to REI Kennewick?
Yes, nearby you can find Vogue Hair Salon & Spa, Madeline Esthetician, Hot Tip Nails, and 4 Seasons Nails for beauty and spa services.
What shoe stores are located near REI Kennewick?
Chacos and Saucony shoe stores are located nearby, providing additional options for footwear shopping.
Are there any fitness or gym facilities near REI Kennewick?
Yes, Gold's Gym Kennewick and Gold’s Gym Kennewick Kids Club are close by for fitness and recreational activities.
How can nearby places like Rite Aid and Reliance Pharmacy be helpful when visiting REI Kennewick?
Rite Aid and Reliance Pharmacy nearby can be convenient for customers who want to pick up vitamins, supplements, or other pharmacy needs before or after shopping at REI.