Jack's Bicycle Center

Reviews

• KM

  Kevin Mcclurg

  Apr 17, 2026
  5.0
  We’ve been buying our family’s bikes and getting them serviced at Jacks for over 20 years. Great selection of bikes. Excellent staff and the service is great. Just got my first e-bike from them and Ryan was very helpful with all of my questions.
• PN

  Paulina Nunez

  Mar 16, 2026
  5.0
  This is by far one of the best bike shops I’ve ever been to! Lucas and his colleagues were kind, professional, and provided great customer service (both in person and over the phone!). As a beginner biker, they never made me feel embarrassed about questions I had. They took time to explain and made sure all my concerns were addressed. Would recommend 100%
• DB

  Danny Beissinger

  Mar 7, 2026
  1.0
  Was recommended to go to Jacks for a wheel build for a front loader cargo bike. Brought them the spokes, rim, and old wheel for the hub. They built up the wheel and I thought the spokes were a little loose but they said come back after a month or two to get it touched up. I probably rode the bike ~30 miles and had ever spoke (every one!) completely loosen to hand tightness on a ride with both my kids. Wheel didn’t taco but the tire popped off. Low speed fortunately. I went back to have them fix up the wheel and they took it on without issue so good on them— but when I brought the re-trued/tensioned back home and mounted it, it’s got ~1-1.5cm vertical hop, and a non-zero amount of lateral wobble. Wheel is totally out of true. I don’t have a spoke tension meter but there did seem like some variance in spoke tension when checking by hand. Jacks seems like a good shop and they have a good reputation. They did stand behind their work and offered to have it re-trued again, so that’s a plus… but twice now the wheel didn’t come back right so it’s hard to trust them again. Im going to go to a different shop to have the wheel fixed.
• TF

  Teresa Flodin

  Feb 13, 2026
  5.0
  I switched to Jack's Bicycle Center about 2 years ago, and highly recommend their customer service. They have serviced and worked on my Gazelle Citizen E-bike, and my Specialized Crosstrail gravel bike. Last fall, they replaced the chain and the cassette on my Crosstrail, and at the same visit, I decided to replace the hybrid tires (that still had very good tread) with gravel tires to improve the grip on our Bellingham gravel trails. I chose the Giant Crosscut gravel tire for replacement on my bike, and I'm very pleased with the improved grip on wet or dry trails. Even if I stand up on the pedals. I figure this is cheap insurance to improve my riding safety as I'm an active retired senior who also enjoys sea kayaking and musical pursuits. Also, I just installed better ergonomic grips via a special order at Jack's this week, and they decided to stock this on their floor when I picked up the special order just this week. Their shop is always prompt and efficient in seeing me back on the trails or road. Thank you, Jack's Bicycle Center!
• RB

  Robert N (Bob)

  Jan 2, 2021
  5.0
  Absolutely amazing service this morning when I went to replace my tube and tire fast friendly service from parts too check out Thanks for getting me back on the road with my bike not my brothers or wife's little 24" mountain bike

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