REI

4.4
945 reviews
Front of the REI store in Bellevue, Washington

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • Curbside pickupAvailable

Location

REI
410 116th Ave Ne, Bellevue, WA
98004, United States

Hours

Reviews

4.4
945 reviews
5 stars
673
4 stars
131
3 stars
38
2 stars
34
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised helpful and knowledgeable staff, several reported rude or dismissive interactions.

Product Selection

Customers appreciated the wide selection of outdoor gear and clothing, noting the quality of products available.

Pricing Concerns

Several reviews mentioned that prices are high, leading some customers to seek alternatives like online shopping.

Store Experience

The store environment is generally well-received, with comments on cleanliness and organization, though some noted long wait times for assistance.
  • NW
    N “KingsKId” W
    6 days ago
    5.0
    I've been coming to this REI for years and I must say hands down this is my favorite REI store to come too. Excellent customer service , and the staff here are always super friendly and nice . Keep up the good work you guys are doing a fantastic job . Thank you it means a lot to me as a customer.
  • DS
    Daniel Sullivan
    Jan 5, 2026
    2.0
    Difficult to return a gift from someone out of state. We must be sure or was not stolen. You must pay WA sales tax, etc, etc, etc.
  • SB
    Sue B
    Jan 4, 2026
    5.0
    Brandon went above and beyond. Understanding and courteous.Outstanding customer service!! Highly recommend.
  • CS
    Cesar Stuardo
    Dec 31, 2025
    1.0
    Stood there for like 40 min waiting for help, no one came. Place sucks.
  • KL
    Kelly Lewis
    Dec 26, 2025
    5.0
    Honestly there is some great customer service here and timely snow gear maintenance, awesome to have this place locally

Frequently Asked Questions About REI

What types of products does REI in Bellevue offer?

REI offers quality outdoor gear, including award-winning REI brand gear and clothing, as well as products from brands like The North Face, Patagonia, and Columbia.

What are the store hours for REI in Bellevue?

REI is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM, with special holiday hours.