At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Feedback on customer service is mixed; while many customers praised helpful and knowledgeable staff, several reported rude or dismissive interactions.
Product Selection
Customers appreciated the wide selection of outdoor gear and clothing, noting the quality of products available.
Pricing Concerns
Several reviews mentioned that prices are high, leading some customers to seek alternatives like online shopping.
Store Experience
The store environment is generally well-received, with comments on cleanliness and organization, though some noted long wait times for assistance.
NW
N “KingsKId” W
6 days ago
5.0
I've been coming to this REI for years and I must say hands down this is my favorite REI store to come too. Excellent customer service , and the staff here are always super friendly and nice . Keep up the good work you guys are doing a fantastic job . Thank you it means a lot to me as a customer.
DS
Daniel Sullivan
Jan 5, 2026
2.0
Difficult to return a gift from someone out of state. We must be sure or was not stolen. You must pay WA sales tax, etc, etc, etc.
SB
Sue B
Jan 4, 2026
5.0
Brandon went above and beyond. Understanding and courteous.Outstanding customer service!! Highly recommend.
CS
Cesar Stuardo
Dec 31, 2025
1.0
Stood there for like 40 min waiting for help, no one came. Place sucks.
KL
Kelly Lewis
Dec 26, 2025
5.0
Honestly there is some great customer service here and timely snow gear maintenance, awesome to have this place locally
What types of products does REI in Bellevue offer?
REI offers quality outdoor gear, including award-winning REI brand gear and clothing, as well as products from brands like The North Face, Patagonia, and Columbia.
What are the store hours for REI in Bellevue?
REI is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM, with special holiday hours.
Does REI Bellevue offer pickup or delivery services?
Yes, REI Bellevue offers in-store pickup services for your convenience.
What payment options are accepted at REI Bellevue?
REI accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, PayPal, and Visa.
Can I shop at REI Bellevue in-store and also use curbside pickup?
Yes, REI Bellevue supports in-store shopping and curbside pickup services.
Where is REI located in Bellevue?
REI is located at 410 116th Ave Ne, Bellevue, WA 98004, United States.
Which grocery stores are near REI in Bellevue for quick shopping before or after your visit?
Nearby grocery stores include Trader Joe's, Trader Joes, and PCC Community Markets, convenient for picking up food and supplies.
Are there any nearby shoe stores close to REI Bellevue to explore more footwear options?
Yes, nearby shoe stores include Saucony and Chacos, ideal for customers looking for specialized shoe selections near REI.
What options for dining and entertainment are available near REI Bellevue?
Dave & Buster's, a restaurant, bar, and sports bar, is located nearby, making it a great spot to relax after shopping at REI.
How can knowing about nearby medical centers benefit customers visiting REI Bellevue?
Several medical centers like Virginia Mason facilities and doctors are nearby, which can be helpful for customers who require medical appointments or health services during their visit.