REI

4.5
195 reviews
The front of the REI store in Williston, Vermont

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

REI
244 Retail Way, Williston, VT
05495, United States

Hours

Reviews

4.5
195 reviews
5 stars
147
4 stars
25
3 stars
7
2 stars
8
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with several specific employees receiving commendations for their exceptional service.

Product Availability

While the store has a wide selection of products, some customers noted issues with stock levels and availability of specific items.

Store Experience

Customers generally enjoyed the store layout and cleanliness, although some found it difficult to navigate certain sections.

Pricing Concerns

Several reviews mentioned that while the quality of products is high, the prices are perceived as expensive.

Mixed Repair Experiences

Feedback on repair services was mixed, with some customers expressing dissatisfaction with the timeliness and effectiveness of bike repairs.
  • SS
    Staci Smith
    1 day ago
    5.0
    I can always get the help and advice I need when I stop in here.
  • MS
    Michael Sacora
    Dec 23, 2025
    5.0
    If you need help in the ski department ask for Trevor. He is amazing, very knowable and helpful. 10/10 experience!
  • CL
    Chad L
    Dec 15, 2025
    5.0
    I went there to buy a new pair of running shoes. Everyone was helpful and professional. I found what I was looking for.
  • AB
    Al Bp
    Dec 6, 2025
    1.0
    I didn’t appreciate having to wait in line behind 12 people, mean while the person behind got to skip the entire line because they new the cashier Ella
  • BR
    Brice Ruiz
    Nov 15, 2025
    1.0
    This review is for the ski shop. If you're looking to have work done on your skis, do yourself a favor and look elsewhere. I dropped my skis, boots and bindings for a remount and full tune. They had them for 8 days and didn't touch them. I got a full refund and took my kit to a local ski shop. They had my skis ready the next day and was cheaper than REI's member pricing. Support local ski shops, you guys. REI is a corporation that has lost touch with being proud of what you do.

Frequently Asked Questions About REI

What types of outdoor gear and products does REI in Williston offer?

REI offers a wide range of quality outdoor gear, including camping equipment, bicycles, footwear, clothing, ski and snowboard gear, and children's outdoor clothing, backed by a 100% satisfaction guarantee.

What are the operating hours for REI in Williston?

REI in Williston is open Monday through Friday from 10:00 AM to 8:00 PM, Saturdays from 9:00 AM to 8:00 PM, and Sundays from 10:00 AM to 6:00 PM.