At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Many customers praised the staff for being friendly, knowledgeable, and helpful, with several specific employees receiving commendations for their exceptional service.
Product Availability
While the store has a wide selection of products, some customers noted issues with stock levels and availability of specific items.
Store Experience
Customers generally enjoyed the store layout and cleanliness, although some found it difficult to navigate certain sections.
Pricing Concerns
Several reviews mentioned that while the quality of products is high, the prices are perceived as expensive.
Mixed Repair Experiences
Feedback on repair services was mixed, with some customers expressing dissatisfaction with the timeliness and effectiveness of bike repairs.
SS
Staci Smith
1 day ago
5.0
I can always get the help and advice I need when I stop in here.
MS
Michael Sacora
Dec 23, 2025
5.0
If you need help in the ski department ask for Trevor. He is amazing, very knowable and helpful. 10/10 experience!
CL
Chad L
Dec 15, 2025
5.0
I went there to buy a new pair of running shoes. Everyone was helpful and professional. I found what I was looking for.
AB
Al Bp
Dec 6, 2025
1.0
I didn’t appreciate having to wait in line behind 12 people, mean while the person behind got to skip the entire line because they new the cashier Ella
BR
Brice Ruiz
Nov 15, 2025
1.0
This review is for the ski shop. If you're looking to have work done on your skis, do yourself a favor and look elsewhere. I dropped my skis, boots and bindings for a remount and full tune. They had them for 8 days and didn't touch them.
I got a full refund and took my kit to a local ski shop. They had my skis ready the next day and was cheaper than REI's member pricing. Support local ski shops, you guys. REI is a corporation that has lost touch with being proud of what you do.
What types of outdoor gear and products does REI in Williston offer?
REI offers a wide range of quality outdoor gear, including camping equipment, bicycles, footwear, clothing, ski and snowboard gear, and children's outdoor clothing, backed by a 100% satisfaction guarantee.
What are the operating hours for REI in Williston?
REI in Williston is open Monday through Friday from 10:00 AM to 8:00 PM, Saturdays from 9:00 AM to 8:00 PM, and Sundays from 10:00 AM to 6:00 PM.
Does REI in Williston offer curbside pickup services?
Yes, REI offers curbside pickup services for customer convenience.
What payment options are accepted at REI Williston?
REI accepts American Express, Android Pay, Apple Pay, Mastercard, and Visa for payments.
Is there free onsite parking available for customers at REI Williston?
Yes, REI offers free onsite parking including wheelchair accessible parking spaces.
Where is REI Williston located?
REI Williston is located at 244 Retail Way, Williston, Vermont, 05495, USA.
What brands of outdoor gear does REI Williston carry?
REI carries popular brands including The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.
What nearby stores can I visit along with REI for outdoor or sporting goods shopping?
Nearby stores include Saucony and Chacos, both offering shoe products suitable for outdoor activities, which complement REI's outdoor gear offerings.
Are there dining options near REI Williston where I can eat before or after shopping?
Yes, several dining options nearby include LongHorn Steakhouse, Vermont Tap House, Moe's Southwest Grill, CASA GRANDE Mexican Restaurant, Chili's Grill & Bar, Carvel Express, and It's Just Wings.
Where can I find convenient courier and delivery services near REI in Williston?
There are multiple nearby courier and delivery services including UPS Access Point locations and UPS Alliance Shipping Partner for your shipping needs.