At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
The staff is consistently described as friendly, knowledgeable, and helpful, providing exceptional service to customers.
Product Quality
Customers appreciate the high quality of the outdoor gear and apparel, although some mention that prices can be on the higher side.
Store Environment
The store is noted for being clean, well-organized, and well-stocked, contributing to a pleasant shopping experience.
Membership Benefits
Many customers highlight the advantages of the membership program, including perks like free access to state parks and discounts.
Mixed Experiences
While most feedback is positive, there are a few complaints regarding specific incidents, such as issues with returns and product availability.
JH
J David Hillery
4 days ago
4.0
When trying to get something in my local Virginia Beach store from REI there was going to be a long delay. They searched for stores in the area that could accommodate, and the Woodbridge store was one of them.
I paid for the item in Virginia Beach and had it held in Woodbridge. The next time I was in the area. Took a bit, but I did connect with them and it went off without a hitch.
Customer service was fantastic and most importantly they had the item that I wanted ready to go with no delay.
The store is different than Virginia Beach and I really like the way it was laid out with multiple levels. Things were organized and neat like I’ve come to expect a REI. Really great selection of so many things I like. The value is relative, because I view the quality of their items to be exceptional and worth the price.
I would recommend an as well would say that the area that this was built in has a ton to offer. It’s an upscale outdoor shopping area.
TM
Tracy Marotta
Jan 10, 2026
5.0
Great store
AA
Anderson
Jan 3, 2026
5.0
This REI location is consistently outstanding! Always welcoming, knowledgeable, and genuinely helpful. The staff are friendly without being pushy, extremely well-informed, and clearly passionate about the products and the outdoors.
Bonus points for the bag-less approach 🤩 it’s eco-friendly which aligns with REI’s sustainability values and a great reminder to bring my own bag like a responsible adult. Clean, well-organized store and a team that truly cares about the customer experience. This is how retail should be done.
What is the main focus of REI's product offerings?
REI specializes in quality outdoor gear and clothing, including their own award-winning REI brand designed for outdoor activities like hiking, skiing, and camping.
What are REI Woodbridge's store hours?
REI Woodbridge is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 10:00 AM to 6:00 PM.
Does REI Woodbridge offer curbside pickup?
Yes, REI Woodbridge provides curbside pickup services for customer convenience.
What payment methods does REI Woodbridge accept?
REI accepts various payment options including American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, PayPal, and Visa.
Where is REI Woodbridge located?
REI Woodbridge is located at 15200 Potomac Town Place, Ste 140, Woodbridge, VA 22191, USA.
What popular outdoor and sporting brands can I find at REI Woodbridge?
You can find brands such as The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics at REI Woodbridge.
Can I shop in-store at REI Woodbridge?
Yes, REI Woodbridge offers in-store shopping as well as curbside pickup.
Which nearby restaurants can I visit before or after shopping at REI Woodbridge?
Nearby restaurants include Aroma Latin Fusion, Dok Khao (Thai Restaurant and Cafe), BurgerFi, P.F. Chang's, Firebirds Wood Fired Grill, and Not Your Average Joe's.
Are there any nearby entertainment options near REI Woodbridge?
Yes, you can visit Alamo Drafthouse Cinema Woodbridge for movies and events, or enjoy a drink at nearby bars like Ghost Fleet and Brew Republic Bierwerks.
What other retail stores are located near REI Woodbridge that might complement my visit?
Nearby retail stores include Carhartt for clothing, Old Navy for apparel and children's clothing, Chacos and Saucony for footwear, La-Z-Boy Woodbridge for furniture, and multiple electronics stores like Apple Stonebridge Potomac Town Center.