Trek Bicycle Vienna

4.9
697 reviews

About

Bicycle StoreBicycle Repair Shop
Trek Bicycle Vienna is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place to find the perfect road, city, mountain, or electric bike to fit your riding style. We’re conveniently located in the heart of Vienna, where we’re proud to serve the Greater Washington D.C. area. We’re also lucky to be located near some awesome places to ride, like the Mount Vernon Trail, Wakefield Park, C&O Canal, W&OD Trail, and more. Whatever your experience level and however you like to ride, we welcome you to stop by our bike shop, meet the team, and see what we have to offer. We can’t wait to ride with you!

Location

Trek Bicycle Vienna
224 Maple Ave E, Vienna, VA
22180, United States

Hours

Reviews

4.9
697 reviews
5 stars
664
4 stars
12
3 stars
2
2 stars
4
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, knowledgeable, and helpful, providing excellent customer service.

Product Availability

Some customers experienced issues with product availability and incorrect orders, leading to frustration.

Repair Services

The repair services are highly praised for being efficient, knowledgeable, and often provided at no charge for minor adjustments.

Store Atmosphere

Customers appreciate the welcoming and friendly atmosphere of the store, making them feel valued and comfortable.

Product Selection

The store offers a wide selection of bikes and accessories, which customers find appealing.
  • CP
    Christopher Polanco
    Nov 26, 2025
    1.0
    Look, I get that sometimes products aren't available and discontinued, but the crew at Trek Vienna is like the gang that can't shoot straight; a store full of Stooges. On two occasions, they ordered the wrong cleats for my pedals. They assured me, on the third attempt, that they ordered Look-branded KEO non-grip 0-degree cleats. They were neither Look-branded nor non-grip. I would've been fine if the item I was looking for was not available, but what an absolute waste of time shopping at this store turned out to be, which is not in a convenient location. It took me all of 10 minutes to find what I was looking for online, so if you cannot even provide good service, why does your store exist?
  • JA
    Jessica Ash-Piper
    Oct 22, 2025
    5.0
    It was super easy to have my bike serviced. The tech made sure I was getting the best service to get my bike up and running after 4 years of not being used. Very reasonable prices and fast service
  • ER
    Elihu Root
    Oct 18, 2025
    5.0
    Trek fixed my bike in a few days after REI told me it would take three weeks. Trek was more expensive, but offered better, more knowledgeable service. I won’t my bike any other place now.
  • EH
    Ed Hackett
    Sep 19, 2025
    5.0
    Great visit, great selection of bikes and accessories. Very knowledgeable staff - Karl was very helpful to talk with regarding the latest cycling selections available from Trek.
  • KK
    Kashi K
    Aug 23, 2025
    5.0
    Every single person I have ever spoken to at Trek Vienna has been incredibly kind, knowledgeable, and helpful and they are passionate about cycling. I normally do not trust or leave reviews for anything in this age of too much misinformation but I had to go out of my way for this one. I've had great experiences with Robin, Macon, and others before. Today, Christian went above and beyond to help quickly fix my wife's old bike and showed and explained everything he did professionally. What a legend.

Frequently Asked Questions About Trek Bicycle Vienna

What products and services does Trek Bicycle Vienna offer?

Trek Bicycle Vienna offers the latest Trek and Bontrager bike products, service and tune-ups for all bike brands, and sells road, city, mountain, and electric bikes tailored to your riding style.

Where is Trek Bicycle Vienna located?

Trek Bicycle Vienna is located at 224 Maple Ave E, Vienna, VA 22180, USA.