Business Details
About
Bicycle StoreBicycle Repair Shop
Trek Bicycle Newport News is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and the best spot for all your road, mountain, hybrid, and kids bike needs.
Details
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Trek Bicycle Newport News
12551 Jefferson Ave. STE 165, Newport News, VA
23602, United States
Hours
Reviews
4.9
371 reviews
5 stars
359
4 stars4
3 stars0
2 stars2
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently described as friendly, knowledgeable, and helpful, providing exceptional service and support.
Product Knowledge
Customers appreciate the staff's expertise and ability to provide detailed information about products and services.
Quick Service
Many reviews highlight the fast turnaround times for repairs and services, with customers often receiving immediate assistance.
Quality of Work
Overall, customers express satisfaction with the quality of bike repairs and maintenance, although there are a few isolated complaints.
Positive Atmosphere
The store is noted for its welcoming and pleasant environment, making customers feel comfortable and valued.
- GWGray WootenOct 9, 20255.0Great job fixing my flat while I waited, including helping other customers as well at the same time. They stayed on past closing to finish my tire repair. They're awesome
- TAtimothy angeOct 6, 20255.0These guys are amazing, i went in for just regular ball bearings for my mongoose. They straightened my crank that was bent, installed my new bearings in just under 25 mins. this team is very friendly and outstanding!
- MBMark BanksSep 28, 20255.0Went in to ask questions about my bike; young lady working assisted with looking up the items I needed. I did not make a purchase that day but went back the next to purchase recommended products in addition to purchasing sone items for my wife’s bike.
- DBDaniel BallinSep 7, 20255.0Knowledgeable and friendly staff. Quick service when needed.
- CGCam GSep 4, 20255.0Brought my bike in after 4 years of abuse, and these got it cleaned up and looking brand new. Super chill staff, good vibes, I'll definitely be using these guys as my go to shop as i head into triathlon season!
Frequently Asked Questions About Trek Bicycle Newport News
What types of bicycles and services does Trek Bicycle Newport News offer?
Trek Bicycle Newport News offers the latest products from Trek and Bontrager, including road, mountain, hybrid, and kids bikes. They also provide service and tune-ups for bikes of any brand.
What are the store hours for Trek Bicycle Newport News?
The store is open Tuesday to Friday from 11:00 AM to 6:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM. It is closed on Mondays and was closed on Monday 6/20 for the Juneteenth Holiday.
Where is Trek Bicycle Newport News located?
Trek Bicycle Newport News is located at 12551 Jefferson Ave. STE 165, Newport News, VA 23602, USA.
How can I contact Trek Bicycle Newport News?
You can contact them by phone at +1 757-833-0096 or email newportnews@trekbikes.com.
What payment methods does Trek Bicycle Newport News accept?
They accept American Express, Cash, Discover, MasterCard, and Visa credit cards.
Does Trek Bicycle Newport News offer in-store shopping and pickup?
Yes, they have in-store shopping available and offer in-store pickup for purchases.
Is Trek Bicycle Newport News LGBTQ welcoming?
Yes, Trek Bicycle Newport News welcomes LGBTQ customers.
What nearby shopping options are available around Trek Bicycle Newport News?
Nearby shopping options include Pier 1 Imports for furniture, Old Navy for clothing, J.Crew Factory for men's clothing and shoes, and T.J.Maxx for department and clothing store selections.
Are there any nearby beauty salons close to Trek Bicycle Newport News?
Yes, several beauty salons are nearby, such as Xpressionz Hair Studio, Devinn Nail Bar Newport News, Styled.By.i, Styles by Yudy Hair Studio, and Anointed Healthy Hair Salon.
What dining or grocery options are close to Trek Bicycle Newport News?
You can find Total Wine & More for drinks and gifts, Haagen-Dazs for dessert, and Trader Joe's grocery store nearby for food shopping.