Trek Bicycle Newport News is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and the best spot for all your road, mountain, hybrid, and kids bike needs.
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, often going above and beyond to assist.
Expertise
The staff demonstrated a high level of product knowledge, providing valuable advice and recommendations tailored to customer needs.
Efficiency
Many reviews highlighted quick service and efficient repairs, with customers appreciating the fast turnaround times.
Quality Products
Customers expressed satisfaction with the quality of bikes and accessories, noting that the products met their expectations.
Positive Atmosphere
The store was described as welcoming and pleasant, contributing to a positive shopping experience.
GD
Gary Dunaway
6 days ago
5.0
My old Trek 7700 had been in my shed since before COVID, so I thought I would take it in for a tune up before spring. They turned it around in just a couple days.
My main reason for posting the review -- I got an email yesterday saying they were starting a Winter Service Special on Jan 8. They gave me the discount when I picked it up even though the special hadn't started yet. Great customer service!
CJ
Caysie Jensen
Dec 31, 2025
5.0
Awesome store. We bought my 5 year old a bike. They made sure that everything was comfortable for her and had all the accessories put on just the way she wanted. Both the associate and manager we worked with were super kind and helpful. We will definitely be back.
JW
Jan and Mark Wiener
Dec 25, 2025
5.0
Professional staff. Great experience. Ordered exactly what I needed. Thank you. Blessings always.
GW
Gray Wooten
Oct 9, 2025
5.0
Great job fixing my flat while I waited, including helping other customers as well at the same time. They stayed on past closing to finish my tire repair. They're awesome
TA
timothy ange
Oct 6, 2025
5.0
These guys are amazing, i went in for just regular ball bearings for my mongoose. They straightened my crank that was bent, installed my new bearings in just under 25 mins. this team is very friendly and outstanding!
Frequently Asked Questions About Trek Bicycle Newport News
What types of bicycles and services does Trek Bicycle Newport News offer?
Trek Bicycle Newport News offers the latest products from Trek and Bontrager, including road, mountain, hybrid, and kids bikes. They also provide service and tune-ups for bikes of any brand.
What are the store hours for Trek Bicycle Newport News?
The store is open Tuesday to Friday from 11:00 AM to 6:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM. It is closed on Mondays and was closed on Monday 6/20 for the Juneteenth Holiday.
Where is Trek Bicycle Newport News located?
Trek Bicycle Newport News is located at 12551 Jefferson Ave. STE 165, Newport News, VA 23602, USA.
How can I contact Trek Bicycle Newport News?
You can contact them by phone at +1 757-833-0096 or email newportnews@trekbikes.com.
What payment methods does Trek Bicycle Newport News accept?
They accept American Express, Cash, Discover, MasterCard, and Visa credit cards.
Does Trek Bicycle Newport News offer in-store shopping and pickup?
Yes, they have in-store shopping available and offer in-store pickup for purchases.
What nearby shopping options are available around Trek Bicycle Newport News?
Nearby shopping options include Pier 1 Imports for furniture, Old Navy for clothing, J.Crew Factory for men's clothing and shoes, and T.J.Maxx for department and clothing store selections.
Are there any nearby beauty salons close to Trek Bicycle Newport News?
Yes, several beauty salons are nearby, such as Xpressionz Hair Studio, Devinn Nail Bar Newport News, Styled.By.i, Styles by Yudy Hair Studio, and Anointed Healthy Hair Salon.
What dining or grocery options are close to Trek Bicycle Newport News?
You can find Total Wine & More for drinks and gifts, Haagen-Dazs for dessert, and Trader Joe's grocery store nearby for food shopping.