Bowling AlleyBar & GrillRestaurantSports BarEvent VenueSports LeagueVideo ArcadeSporting Goods Store
Bowlero is immersive entertainment at its best-the kind of interactive fun that lets you forget about everything and just enjoy the moment. When you roll in, you'll find a wonderful distraction in every corner of our hipster-inspired, retro-awesome venue. Bowl on blacklight lanes. Hit up our interactive arcade. Join a laser tag battle or traverse our ropes courses (at select locations). Or just explore the over-the-top culinary creations of our inventive menus.
Feedback on staff is mixed; while some customers praised friendly service, others reported rudeness and unprofessional behavior from management and certain employees.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the bathrooms and food areas, with some customers expressing concern over unsanitary conditions.
Customer Experience
Many customers enjoyed their bowling experience and appreciated the family-friendly atmosphere, but some reported negative experiences due to poor service or management.
Pricing Concerns
Customers expressed dissatisfaction with pricing practices, feeling misled about costs and finding the overall experience overpriced for the quality offered.
TM
TimDawn McCullough
Jan 6, 2026
5.0
Great place and fun for our group.
AH
Alethia Hudson
Jan 3, 2026
5.0
The best youth league hands down. Management does a phenomenal job supporting the youth and make all feel welcome. 5 star business without a doubt.
ZA
z a
Dec 28, 2025
1.0
Went in with my boyfriend and his friends. I asked the woman at the front desk to turn on the rails for us since I’m not very good at bowling, and she said yes—but they were never turned on. When I asked another (older) staff member about it, she rudely told us we were “too big for rails.”
It was really disappointing and honestly killed the vibe of what was supposed to be a fun night. If I’m paying to bowl, I should be allowed to request rails if I want them. The interaction felt unnecessary and unwelcoming. So weird!
My boyfriend also mentioned that the bartenders were rude and seemed miserable at their jobs. It’s not fair to take that out on customers or make people feel unwelcome because you don’t like where you work.
TP
Towanda Patron
Dec 27, 2025
5.0
Teens Birthday Party was niece customer okay but we had fun...
NH
Nathan Hughes
Dec 18, 2025
1.0
Before tonight I would have said Bowl America was a great place to spend an afternoon, but the manager Michelle was very disrespectful and dismissive of my brother and I when trying to secure a lane on a busy night. We have been going to Bowl America since we were kids, bringing our report cards in to get free games. However now as two young adults working full time jobs wanting to enjoy a game or two after work get greeted with rudeness. We were patient, respectful and kind as our parents raised us. I don’t think I will be returning. She tried to apologize to us while we bowled but I felt it was too little too late. Every other experience I have had at Bowl America has been great. I can’t say I wouldn’t recommend going here, I would just avoid her.
Frequently Asked Questions About Bowl America Southwest
What type of entertainment does Bowl America Southwest offer?
Bowl America Southwest offers immersive entertainment including bowling on blacklight lanes, interactive arcade games, laser tag battles, ropes courses (select locations), and inventive culinary menus.
Where is Bowl America Southwest located?
Bowl America Southwest is located at 11532 Hull Street Road, Midlothian, VA 23112, USA.
What are the opening hours of Bowl America Southwest?
How can I book a lane reservation at Bowl America Southwest?
You can book lane reservations through their online booking system at https://www.bowlero.com/location/bowl-america-southwest/booking/lane-reservation.
Does Bowl America Southwest offer food and drinks?
Yes, they offer an extensive menu with over-the-top culinary creations, available at https://www.bowlero.com/location/bowl-america-southwest/menu.
How can I contact Bowl America Southwest for guest services?
You can reach guest services by emailing guestservice@lsent.com or calling +1 804-802-4732.
What nearby bowling alleys can I visit other than Bowl America Southwest?
Nearby, you can visit Bowlmor Lanes, another bowling alley and arcade offering additional entertainment options.
Are there automotive services near Bowl America Southwest if I need car repairs?
Yes, there are several automotive services nearby including Chesterfield Transmissions & Mechanical Solutions, Virginia Automotive Service, and Platinum Plus Auto Repair.
What nearby places can I visit for postal services around Bowl America Southwest?
For postal needs, you can visit the United States Postal Service, USPS Collection Point, or United States Post Office locations nearby.
Can I find food or retail shops near Bowl America Southwest?
Yes, nearby options include Mealtime Restaurant for breakfast and brunch, Redbox rental kiosks, and CVS Pharmacy for medical supplies and shopping.