Business Details
About
Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.6
535 reviews
5 stars
425
4 stars
68
3 stars8
2 stars
12
1 star
22
What are people saying?
AI-generated from recent customer reviews
Staff Helpfulness
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees going above and beyond to assist.
Product Quality
Customers generally expressed satisfaction with the quality of merchandise, particularly outdoor gear and clothing.
Service Issues
Some reviews highlighted inconsistent service experiences, including instances of staff being unhelpful or rude, particularly in the shoe and bike departments.
Membership Pressure
Several customers noted feeling pressured to sign up for a membership, which detracted from their shopping experience.
Store Organization
The store was frequently described as clean and well-organized, making it easy for customers to find what they needed.
- GKG KooDec 26, 20255.0Mikey in the tech shop is such a great, helpful guy. He gets my ski gear ready to go quickly, and with a great attitude.
- GMGlen MorganDec 16, 20255.0Great merchandise. Helpful, friendly staff.
- SSSoorya SriramDec 13, 20255.0David helped measure my feet, identified my needs and found the best fitting shoes for my needs. 100% would come back again.
- MRMeg RiversDec 13, 20254.0Had to ask several times for help despite employees walking past me. Then kept being pushed for a membership. In general, the service is pretty good.
- PRPatrick RyanDec 12, 20255.0Really helpful, friendly staff. Thank you Melissa!
Frequently Asked Questions About REI
What types of outdoor gear does REI in McLean offer?
REI offers a wide range of quality outdoor gear including camping equipment, bicycles, clothing, footwear, ski and snowboard gear, and more, from popular brands like The North Face, Patagonia, and Columbia, as well as their own award-winning products.
What are the store hours for REI in McLean, VA?
REI in McLean is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Does REI McLean offer curbside pickup?
Yes, REI McLean provides curbside pickup service for customer convenience.
Which payment options are accepted at REI in McLean?
REI accepts various payment methods including American Express, Discover, Mastercard, Visa, PayPal, Apple Pay, Android Pay, cash, and debit cards.
Is REI McLean wheelchair accessible?
Yes, REI McLean has wheelchair accessible entrances and parking to accommodate customers with mobility needs.
Does REI McLean have free parking and Wi-Fi?
Yes, REI offers free onsite parking and free Wi-Fi for customers at their McLean location.
What nearby shoe stores can I visit along with REI in McLean?
Nearby shoe stores include Saucony and Chacos, which you can visit before or after shopping at REI for more footwear options.
Are there other sporting goods stores near REI McLean?
Yes, nearby sporting goods stores include Worldwide Golf Shops, Golfdom, and another REI location for additional outdoor gear and sporting goods.
What healthcare services are near REI McLean?
Near REI, you can find healthcare providers like Dynamic Home Healthcare, Continuum Pediatric Nursing Services, Tysons Smiles dental office, Drs. Delgado and Kuzmik oral surgeons, and Nova Orthopaedics & Sports Medicine Center.
Does REI McLean offer any onsite services?
Yes, REI McLean provides onsite services including bicycle repair and outdoor gear assistance to better serve customers.