Trek Bicycle Leesburg

4.8
712 reviews

About

Bicycle StoreBicycle Repair Shop
Trek Bicycle Leesburg is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and everything you need for your next two-wheeled adventure.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Trek Bicycle Leesburg
1605 Village Market Blvd. SE, Leesburg, VA
20175, United States

Hours

Reviews

4.8
712 reviews
5 stars
668
4 stars
15
3 stars
5
2 stars
8
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, knowledgeable, and helpful, providing excellent customer service experiences.

Repair Quality

While many customers praised the repair services, a few reported issues with the quality of repairs, indicating inconsistency in service.

Product Knowledge

Staff members are noted for their expertise and ability to provide detailed explanations and recommendations regarding bikes and repairs.

Community Feel

Customers appreciate the welcoming atmosphere and feel like part of a community, with staff treating them with respect and care.

Sales Experience

Many reviews highlight positive experiences during the bike purchasing process, with staff assisting in finding the right fit and providing personalized service.
  • CS
    Chris Stuntz
    3 days ago
    5.0
    I can’t say enough good things about the Trek Bicycle Leesburg location! I walked in with a front disc brake alignment issue on a new bike, fully expecting to wait or schedule an appointment. Even though it wasn't a Trek, something I purchased out of state at another store, the Trek team jumped right in and fixed the problem on the spot. The level of professionalism and kindness was outstanding—quick, efficient, and clearly knowledgeable. What really blew me away was that they refused to charge me for the service, even after I insisted multiple times that I was happy to pay. That kind of generosity and customer-first attitude is rare these days, and it speaks volumes about their values. If you’re looking for a shop that truly cares about cyclists and the community, this is the place. I’ll definitely be coming back for all my bike needs and recommending them to everyone I know.
  • MK
    M Kopac
    Nov 13, 2025
    5.0
    I have an older Trek bike with a bent wheel. Took it to the shop and David was quick to help me out, offer advice, and source the necessary replacement parts. I also took advantage of their free weekly bicycle class where you could ask anything about bikes and bike maintenance. The hour-long class helped me learn more about bikes (and bike brake self-maintenance in particular) than I ever knew before. This place is a gem.
  • BL
    Biff LeVee
    Nov 7, 2025
    5.0
    Great bikes and accessories; very helpful staff!
  • MP
    Maggie P
    Oct 24, 2025
    2.0
    I moved here from out of state and brought my bike in for assembly, hoping for a smooth start on new roads. Unfortunately, the experience was more pothole than pavement. From the first ride, the gears hesitated like they were debating life choices. When I mentioned it, I was met with the kind of patronizing confidence usually reserved for explaining clipless pedals to toddlers. Apparently, I just didn’t understand how my own drivetrain worked. I had it inspected later and was confirmed what my quads already knew — the job was done poorly. The derailleur was misaligned, indexing off, and the tune-up more theoretical than functional. In short, the shop’s customer service was all downhill, minus the fun speed. I wanted to find my go-to local spot, but instead got a reminder that not every “expert” rides at the same cadence. If something feels off, trust your instincts — not the smirk behind the service counter.
  • KC
    Kirk Cerny
    Sep 21, 2025
    5.0
    Ethan had the skills and tools to resolve a complicated issue on my Trek Cronus. He thoroughly described the problem, the necessary work, and the timeline - and then he followed through exactly as advertised. He was also able to get the work completed as a warranty issue. The kind treatment and professional service were greatly appreciated.

Frequently Asked Questions About Trek Bicycle Leesburg

What products and services does Trek Bicycle Leesburg offer?

Trek Bicycle Leesburg offers the latest products from Trek and Bontrager, bike service and tune-ups for any brand, and gear for cycling adventures.

What are the business hours of Trek Bicycle Leesburg?

Trek Bicycle Leesburg is open Monday through Friday from 11:00 AM to 6:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 12:00 PM to 5:00 PM.