Trek Bicycle Blacksburg

4.8
322 reviews

About

Bicycle StoreBicycle Repair Shop
Trek Bicycle Blacksburg is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place to find the perfect road, city, mountain, or electric bike to fit your riding style. We’re conveniently located in Blacksburg, where we’re proud to serve the surrounding communities in New River Valley. We’re also lucky to be located near some awesome places to ride, like Huckleberry Trail, McDonald Hollow Trails, the Blue Ridge Parkway, and Pandapas Pond. Whatever your experience level and however you like to ride, we welcome you to stop by our bike shop, meet the team, and see what we have to offer. We can’t wait to ride with you!

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Trek Bicycle Blacksburg
1400 S Main St. Suite 3, Blacksburg, VA
24060, United States

Hours

Reviews

4.8
322 reviews
5 stars
303
4 stars
6
3 stars
2
2 stars
3
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, often going above and beyond to assist.

Repair Issues

Several reviews highlighted problems with communication and unexpected costs related to bike repairs, leading to dissatisfaction.

Expertise

Customers noted the high level of expertise among the mechanics, with many expressing confidence in the quality of repairs and recommendations.

Mixed Experiences

While many had positive experiences, some customers reported inconsistent service quality, particularly with specific employees.
  • JD
    Jon Demise
    Jan 4, 2026
    1.0
    Took my bike in for a broken rear derailleur cable. The mechanic told me that it needed a whole new shifter. Believed him in good faith. Quoted me $185. Repairs were finished and I show up to a $290 bill. Get my old shifter back as requested. Try it on another bike 3 months later and works perfectly fine. Completely unsatisfied and furious. Can't believe this still goes on. Would never recommend. Go to Cardinal in Roanoke
  • CH
    carson hoffman
    Nov 22, 2025
    1.0
    I left my bike here for three weeks, and it never even received an attempt at repair. I understand my bike is uncommon, but I clearly explained the issue when I dropped it off. When I finally followed up, the manager repeated the exact problem I initially described as if it were a new discovery. They were polite, but the lack of communication and care was really disappointing. I wish they had been upfront from the beginning about the difficulty they’d have with the repair instead of leaving me waiting. Really it wasn’t that they couldn’t fix it that irked me it was the clear lack of care.
  • DM
    Dave Mann
    Oct 7, 2025
    5.0
    Mason put our bike up on the rack as soon as we walked in the door. I understand this may not be everyone's experience every time, but it was much appreciated! The service was done with expertise as we looked around the store. Mason was exceptionally friendly and competent. I will be happily returning to Trek Blacksburg!
  • TS
    Tony stoneman
    Oct 1, 2025
    5.0
    Took my bike in for service and the service tech was very knowledgeable. The service tech looked over the bike with me and explained what needed to be fixed. The tech had my bike ready in couple hours. Very good service and will definitely be back!
  • JR
    Joel Rios
    Sep 7, 2025
    5.0
    They are very attentive and good people.

Frequently Asked Questions About Trek Bicycle Blacksburg

What is Trek Bicycle Blacksburg known for?

Trek Bicycle Blacksburg offers the latest products from Trek and Bontrager, services and tune-ups for any bike brand, and a variety of road, city, mountain, and electric bikes to suit different riding styles.

Where is Trek Bicycle Blacksburg located?

It is located at 1400 S Main St. Suite 3, Blacksburg, VA 24060, USA.