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The front of the REI store in Bailey's Crossroads, Virginia
Brand Certified

REI

4.6
(664 reviews)

Business Details

(703) 379-9400

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • Curbside pickupNot available

Location

REI
3509 Carlin Springs Rd, Bailey's Crossroads, VA
22041, United States

Hours

Reviews

4.6
664 reviews
5 stars
502
4 stars
97
3 stars
23
2 stars
14
1 star
28
  • ME
    Michael Ellis
    6 days ago
    5.0
    My favorite store. Everything is quality.
  • AA
    Aida Abdurahman
    6 days ago
    2.0
    Terrible customer and cashier service! I don’t know who they think they are working there not even greet you with a smile. That’s your job! To help and ask if the customers need help. You don’t like your job quit because it’s clear youdon’t want to be there but they are there not working but getting their frustration out on customers. Sad sad sad !!!
  • JC
    jen cortesi
    Mar 1, 2026
    5.0
    This location has a team of incredibly friendly and knowledgeable staff. They offer assistance and are clearly experienced in their sports. Enrique helped me find the right fit in a backpack today and was awesome. He also offers a class to learn more about backpacking gear.
  • GL
    Gabriel Lee
    Feb 23, 2026
    5.0
    Great store with extremely knowledgeable and insightful staff. Michael helped us with backpack sizing and the selection they offer. Garry was very helpful when it came to their shoe ware, offering many tips and tricks ahead of our group’s trip in a couple months.
  • AG
    Alex Gilman
    Feb 15, 2026
    3.0
    The staff is pleasant enough, but it seems the store is continuously understaffed and aren’t set up to properly help the customer volume.

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