REI

4.2
250 reviews

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair Shop
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • Curbside pickupNot available

Location

REI
220 N Station Pkwy, Farmington, UT
84025, United States

Hours

Reviews

4.2
250 reviews
5 stars
171
4 stars
25
3 stars
14
2 stars
6
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and knowledgeable, with many customers praising individual employees for their exceptional service.

Product Quality

While many customers appreciate the quality of the gear, there are complaints about specific products, such as ski gloves and used tents, not meeting expectations.

Store Experience

The store is noted for being clean, organized, and well-stocked, although some customers mentioned issues with the checkout process and product availability.

Membership Concerns

Several reviews express dissatisfaction with the membership program, citing issues with rewards and perceived pressure to join.

Bike Shop Issues

There are multiple complaints regarding the bike shop's service quality, with customers reporting poor experiences and dissatisfaction with repairs.
  • KB
    Kurt “Aerial” Brunken
    4 days ago
    5.0
    Great staff, they walked me through the purchase of a set of Dakine ski goggles. Very very helpful.
  • RS
    Ryan Seal
    Nov 30, 2025
    5.0
    Went in to get some help with my ski racks and Slater was super helpful and informative. He personally came to my car and helped me to get my lock cores out to replace the keys. Great service
  • TT
    Tyler
    Nov 21, 2025
    5.0
    Super helpful and friendly. First time shopping there and they helped me find exactly what I needed.
  • KE
    Kathi Eric
    Oct 18, 2025
    5.0
    Slater is an absolute gem. He managed my expectations about the Yeti cooler I was purchasing, wheeled it out to the vehicle for me, and even unboxed the item / recycled the box for me so I didn’t have to. REI Farmington is lucky to have him. Get that man a raise! ⭐️⭐️⭐️⭐️⭐️
  • CS
    C S
    Oct 12, 2025
    1.0
    I was told that due to the type of security tag that I could not try on a clothing item in the changing room, but that I was welcome to try on in a store mirror. Perhaps you should upgrade your security tags instead of instructing people to strip down to their underwear in public?

Frequently Asked Questions About REI

What types of outdoor gear and clothing does REI offer?

REI offers a variety of outdoor gear and clothing, including their own line of award-winning REI brand products as well as brands like The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.

What are the store hours for REI in Farmington, UT?

REI in Farmington is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.