REI

4.2
248 reviews

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair Shop
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • Curbside pickupNot available

Location

REI
220 N Station Pkwy, Farmington, UT
84025, United States

Hours

Reviews

4.2
248 reviews
5 stars
169
4 stars
25
3 stars
14
2 stars
6
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees going above and beyond.

Product Quality

While many customers appreciated the quality of the gear, there were complaints about specific items, such as ski gloves and a used tent lacking parts.

Store Experience

The store was frequently described as clean, organized, and well-stocked, although some customers noted it was smaller than other locations.

Membership Issues

Several reviews expressed dissatisfaction with the membership program, citing limited benefits and issues with the rewards system.

Bike Shop Concerns

There were multiple negative experiences reported regarding the bike shop's service, including poor repairs and customer service.
  • TT
    Tyler
    3 days ago
    5.0
    Super helpful and friendly. First time shopping there and they helped me find exactly what I needed.
  • KE
    Kathi Eric
    Oct 18, 2025
    5.0
    Slater is an absolute gem. He managed my expectations about the Yeti cooler I was purchasing, wheeled it out to the vehicle for me, and even unboxed the item / recycled the box for me so I didn’t have to. REI Farmington is lucky to have him. Get that man a raise! ⭐️⭐️⭐️⭐️⭐️
  • CS
    C S
    Oct 12, 2025
    1.0
    I was told that due to the type of security tag that I could not try on a clothing item in the changing room, but that I was welcome to try on in a store mirror. Perhaps you should upgrade your security tags instead of instructing people to strip down to their underwear in public?
  • JT
    Jay TMG
    Oct 4, 2025
    5.0
    I've been an REI fan since about 1987. The quality/price ratio is excellent. Always has been. Last month was our first REI visit since relocation from NY. We were thrilled! Wife and I needed to be outfitted for a trip to Alaska. That meant rain gear and dealing with temperature swings. We got the 3rd degree on what we were planning to do and where. And based on that, staff recommended several products at different price points. He also gave his opinion. I went with Outdoor Research rain jacket and Arc'teyrx rain pants. Our guy at REI nailed it. The jacket is warm, breathable, not hot. Layering is easy. It was really the perfect choice. And we put it to the test!
  • SM
    Steve Mitchell
    Aug 30, 2025
    5.0
    Always a great time. The garage sale room is the best always!!!

Frequently Asked Questions About REI

What types of outdoor gear and clothing does REI offer?

REI offers a variety of outdoor gear and clothing, including their own line of award-winning REI brand products as well as brands like The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.

What are the store hours for REI in Farmington, UT?

REI in Farmington is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.