REI

Reviews

• GL

  G Longworth

  5 days ago
  1.0
  REI has really gone downhill. Both their products and their service. I had a terrible experience at this REI location. The staff collectively assaulted and harassed me verbally for being a service dog user, and for criticizing the decline of REI. It's a leftwing business, which means that the "feelings" of the employees outweigh any and every other consideration. In fact, I asked for contact info to make a complaint, and while one employee was writing it down, another employee came along and tore up the paper! I left the store but had to go back in for something, and 8 store employees were viciously gossiping about me at the checkout area. I WILL NEVER PURCHASE FROM REI EVER AGAIN!
• GB

  Gerardo Benitez

  Jun 27, 2026
  5.0
  Great store for outdoor gear and clothing
• HB

  Hans Brakeley

  Jun 14, 2026
  1.0
  Go somewhere else for bike service. Just got my mountain bike back.. discovered minutes into the first ride that my brake caliper had been left finger-tight after the brake service, so it started to rattle off as I was riding. Yikes.
• MC

  Mike Comstock

  Jun 13, 2026
  5.0
  The person at the woman checkout went above and beyond helping me. My online purchase was not linked to my member number. She did the check out then went into the account then made changes, then link the accounts. I will say there was no one else waiting in line, so she wasn't holding anybody up. Very helpful.
• CC

  C Claus C

  Jun 6, 2026
  5.0
  My kind of store when I'm ignoring my budget. Found things that I did not know I needed or ignoring that I really didn't need.

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