At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Great store with good selection of outdoor gear and a helpful staff.
UZ
Usama Zahid
Aug 17, 2026
5.0
Helpful staff esp John!
BT
Bart Thedinger
Aug 8, 2026
2.0
I recently visited this REI store and was disappointed by a few aspects of the experience. First, I found it distracting to see staff wearing pronoun badges; I believe companies should focus solely on products and customer service rather than incorporating social agendas.
Additionally, they no longer provide shopping bags, which adds an unnecessary layer of inconvenience. I prefer to support businesses that stick to retailing outdoor gear without the extra messaging, and I will be looking for alternative outdoor retailers in the future.
GM
Gautam Mehra
Jul 26, 2026
2.0
Not the best customer service in this store at Cashier’s desk, unclear about the policies on returns exchanges and what they Condone. Staff at the cashier desk not the best to help when it comes to returns, exchanges or applying rewards balance.
REI Customer support over the phone is Phenomenal First class though, got it all sorted through them over the phone afterwards and that’s what I recommend if you don’t get good support in this particular store.
What kind of outdoor gear and clothing does REI offer?
REI offers a wide range of quality outdoor gear and clothing, including their own award-winning REI brand, as well as products from popular brands like The North Face, Patagonia, and Columbia.
What are the store hours for REI in Houston Willowbrook?
REI is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Does REI offer curbside pickup for orders?
Yes, REI provides curbside pickup services for customer convenience.
Which payment methods are accepted at REI?
REI accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, PayPal, and Visa.
Where is REI located in Houston?
REI is located at 17717 Tomball Parkway, Houston, TX 77064, United States.
Can I find REI's mobile app for shopping outdoor gear?
Yes, REI has mobile apps available for both iOS and Android platforms to shop their outdoor gear and clothing.
Are there other outdoor and sporting goods stores near REI?
Yes, nearby you can find places like Roblox Gift Card Point, Saucony, Chacos, Golf Galaxy, and Dover Saddlery that also offer outdoor and sporting goods.
What other retail and service shops are close to REI that I might visit?
Near REI, there are stores like Best Buy for electronics, PetSmart and Banfield Pet Hospital for pet needs, and Office Depot for office supplies and printing services.
Are there food options nearby REI for a meal or snack?
Yes, near REI you can find restaurants such as Dimassi's Mediterranean Buffet and Subway for a meal or quick snack before or after your visit.
Can I get beauty and spa services close to REI?
Yes, nearby beauty and spa services include Charlotte Tilbury, Double Take Salon, Hair is Life, Roq'Mo Hair and Beauty Lounge, Carmen’s Beauty Spot, and AE Beauty Studios.
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