REI

Reviews

• JM

  James McGregor

  6 days ago
  3.0
  The food and atmosphere was great. The service I received was poor, whereas the waitress didn’t come back to check on us. No is everything okay or do you need anything. However, I will go back there and din again. But on the other hand I will inform them about their services before leaving.
• HP

  Hugo Garcia Picado

  May 13, 2026
  5.0
  I don't my bike maintained. They are excellent and kind. Outstanding customer service. The store has anything and almost everything for outdoor sport.
• KM

  Keith Morley

  May 3, 2026
  4.0
  Great store. Dissapointing selection oh bike clothing.
• JW

  Jason Wozniak

  Apr 22, 2026
  5.0
  Kelley at REI set the standard for what great customer service actually looks like. I’m brand new to climbing and walked in with more questions than answers. Kelley didn’t rush a single part of the process. She took the time to walk me through multiple shoe options, explained the differences in fit and performance, and made sure I understood what I was trying on, not just what I was buying. What really stood out was the follow-through. The exact pair I needed wasn’t available in-store, and instead of stopping there, she called another location, waited on hold, and personally confirmed they had the right size ready. That level of ownership is rare. She made what could have been an overwhelming first experience feel easy, thoughtful, and dialed in. If you’re getting into climbing, or even if you’ve been doing it for years, Kelley is the person you want helping you.
• MN

  M N

  Apr 21, 2026
  5.0
  This store has some of the best staff I've ever met at an REI. They always go above and beyond to expand your options or teach you about a new brand they're carrying. The only downside is it's in a very busy location and the store gets shopped heavily. I like going in because of the staff but there's rarely my size in the exact item I'm looking for. The solution is to order online and pickup at the store. So that specific store gets the sale.