MO
Mason Oyubu-abbs
Aug 7, 2026
I cannot say enough positive things about the team at Trek Bicycle Cypress. From our very first visit to every encounter since, they have consistently made my family and me feel genuinely welcomed, appreciated, and cared for. What stands out most is that the experience never feels transactional. They take the time to get to know you, understand your needs and goals, and make sure you leave feeling confident and supported.
Curt has been exceptional every time I have come into the store. His kindness, warm demeanor, and extensive knowledge of bikes and cycling immediately make you feel comfortable and welcome. He consistently goes above and beyond to make sure you are not only happy with your bike, but that it is properly fitted and adjusted specifically for you. He takes the time to explain things, answer questions, and make sure everything feels right rather than simply trying to make a sale. You can tell that he genuinely cares about the person riding the bike.
Mike has a way of making you feel less like a customer and more like family. He is incredibly welcoming and makes a genuine effort to ensure that when you walk through the door, you feel valued, and when you leave, you feel authentically cared for. That level of personal attention and sincerity is something that is increasingly difficult to find.
Josh has also been an incredible resource. He makes sure you are armed with the knowledge you need to make purchases that actually fit your needs, goals, and riding style. What I especially appreciate is that his guidance does not stop with what Trek has available for sale. He encourages you to learn more about cycling, understand your own needs and goals, and expand your knowledge of bikes, gear, accessories, and the sport as a whole. That speaks volumes about the integrity of the service here - the goal is clearly to help you become a more knowledgeable and confident cyclist, not simply to sell you something.
Our experiences with Curt, Mike, Josh, and the rest of the Trek Bicycle Cypress team are a major reason we continue coming back. Whether we have been purchasing a bike, looking at accessories, asking questions, making adjustments, or simply trying to learn more, we have consistently been treated with patience, kindness, respect, and enthusiasm.
They have helped turn cycling into something my family and I can genuinely enjoy together, and I greatly appreciate the role they have played in that.
If you are new to cycling, returning to it, buying for your family, or already an experienced rider, I highly recommend Trek Bicycle Cypress. You are not just walking into a bike store - you are walking into a place where the people genuinely want you to enjoy cycling, understand your equipment, reach your goals, and feel like part of the cycling community.
Thank you, Curt, Mike, Josh, and the entire Trek Bicycle Cypress team, for taking such great care of us from day one and every visit since. You have absolutely earned our trust and continued business.