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The front of the REI store in Austin, Texas
Brand Certified

REI

4.4
(712 reviews)

Business Details

(512) 482-3357
https://www.rei.com/stores/austin-downtown.html

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • Curbside pickupNot available

Location

REI
601 N Lamar Blvd, Austin, TX
78703, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM
7/4/202610:00 AM - 8:00 PM

Reviews

4.4
712 reviews
5 stars
506
4 stars
105
3 stars
26
2 stars
22
1 star
53
  • HY
    H Y
    1 day ago
    5.0
    Seconding the comments from others praising the know-how of James in the bike repair shop! I had an annoying seat post issue on my Specialized bike and he methodically and efficiently addressed the problem on the spot. Really appreciate the bike people there and it's a big reason I'm a regular REI patron. thanks!
  • BE
    Big EJ
    Jun 29, 2026
    5.0
    The greatest service I have ever experienced in a store in all 18 years of living. Got helped specifically by Adam, absolute legend. Helped fit me a backpack he was legit specifically measuring the packs looking up for me if they would be carry on items on British airways (because I told him I would be living in england). Next he helped me grab a tent specifically for what I would need at an extremely low price. (I’m a complete beginner so he was very helpful even help me set it up). He genuinely cared and was awesome. Next the whole staff was kind from the register to the shoe items everyone wanted to help, I think that ultimately roots from having Adam as a manager. Even the workers mentioned how awesome Adam was. Adam you’re a legend. I’m now a REI member for life.
  • LG
    Liz Grant
    Jun 22, 2026
    2.0
    The cashier was very aggressive when trying to sell me the lifetime membership. I said "no" at least 3 times. It made me feel so uncomfortable!! :( That being said, it's a nice clean store with lots of parking.
  • KN
    Kent Nguyen
    Jun 10, 2026
    5.0
    helped with trying on shoes today . great staff
  • CE
    Cayman eFoil
    Jun 6, 2026
    5.0
    Kind staff, good inventory.

Frequently Asked Questions About REI

What type of products does REI offer?

REI offers quality outdoor gear and clothing, including award-winning REI brand products and popular brands like The North Face, Patagonia, and Columbia.

Does REI offer any satisfaction guarantee on their products?

Yes, REI stands behind all their products with a 100% satisfaction guarantee.

Brand Certified Facts from REI

This information is certified by REI and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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