Business Details
261 Franklin Rd, Brentwood, TN
37027, United States
Certified by REI • May 17, 2026
(615) 376-4248
Certified by REI • May 17, 2026
https://www.rei.com/stores/brentwood.html
Certified by REI • May 17, 2026
About
Certified by REI • May 17, 2026
Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Details
- Curbside pickupNot available
Location
Certified by REI • May 17, 2026
Hours
Certified by REI • May 17, 2026
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday10:00 AM - 7:00 PM
Reviews
4.4
593 reviews
5 stars
451
4 stars
51
3 stars
16
2 stars
14
1 star
61
- AOAshleigh O'Connell6 days ago1.0I have never heard of this company before and somehow my information got hacked. Purchases were made at this company for nearly $500 were made. I contacted the company and I was told nothing could be done. My bank has been fighting with them about the unauthorized purchases. I do not recommend them at all. They will allow fraudulent charges to be made.
- KWKristi WagnerMay 13, 20265.0A person inadvertently rear ended my trailered bike causing structural damage to the bike. I received Excellent Customer Service - from both Elliot and Stephen - in the REI Bike Shop. After bike assessment, I opted for a new bike. Thanks for your assistance.
- DGDana GriffinMar 9, 20261.0Terrible! The mid-age looking guy followed me around the store asking did I need help every two seconds. I let him help me once, but after that I was okay. As I approached the front of the store, he saw me again from across the way and made his way back over to me. Totally ruined my shopping experience. Very irritating!
- MPMirko PintarMar 6, 20263.0Not the best customer service. I was trying to get more information about the rewards card and a coupon I received in the mail, but the conversation was cut short when I attempted to make a purchase for mailing. The item I wanted wasn’t available in the store, and only two registers were open. It seemed like another employee was providing excellent service, but unfortunately, mine was not as helpful.
- AAAEJan 19, 20261.0Had a gift card to spend and passed 3 workers not a smile, hello, do you need help with something?, nothing! I will not be back and will spend my money at the Pigeon Forge or Huntsville location
Frequently Asked Questions About REI
What kind of outdoor gear and clothing does REI in Brentwood offer?
REI offers a wide selection of quality outdoor gear and clothing, including their own award-winning REI brand designs, along with brands like The North Face, Patagonia, GoPro, Thule, and more.
Where is the REI store located in Brentwood, TN?
The REI store is located at 261 Franklin Rd, Brentwood, TN 37027, United States.
What are the operating hours for REI in Brentwood?
REI is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM. Holiday hours vary, with some days closed and extended hours on others.
Does REI in Brentwood offer any pickup services?
Yes, REI offers in-store pickup and curbside pickup services.
What payment methods are accepted at REI Brentwood?
REI accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, PayPal, and Visa.
Can I use REI's mobile apps to shop or browse products?
Yes, REI has mobile apps available on Android and iOS devices for shopping and browsing their outdoor gear and clothing.
What types of stores and services are near the REI Brentwood location?
Nearby stores and services include Chacos (shoe store), FedEx Office Print & Ship Center, Ruby Tuesday restaurant, Miller Aesthetics spa, Katy's Hallmark Shop for gifts, Starbucks coffee shop, and The Fresh Market grocery store, among others.
Are there dining options close to REI Brentwood for a meal before or after shopping?
Yes, customers can visit nearby dining options such as Ruby Tuesday for burgers, Chipotle Mexican Grill for Mexican food, Starbucks for coffee, Jason's Deli for sandwiches, Sweet CeCe’s for ice cream, and Puffy Muffin for bakery treats.
What nearby services can I access for shipping or travel paperwork when visiting REI?
Close to REI, you can find FedEx Office Print & Ship Center for shipping needs and RushMyPassport within FedEx Office for passport and visa services, making it convenient to combine errands.
Does the REI Brentwood area have options for banking and financial services nearby?
Yes, nearby financial institutions include US Bank and Simmons Bank, as well as US Bank ATMs and mortgage brokers, providing convenient banking options for customers.
Brand Certified Facts from REI
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Certified May 17, 2026Yext Knowledge Graph
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