At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Too greedy to accept returns even under a year. Terrible customer service.
AS
Ardisann Szala
Aug 24, 2026
5.0
The staff @ the Keizer REI....ALL deserve a RAISE!TERRIFIC HELP!
RR
Ren
Aug 22, 2026
2.0
Bought a bunch of stuff to go backpacking, instead of a bag for my stuff, I just got it handed back to haphazardly pile into my cart. I got home and noticed several items are missing I think they fell from my cart after buying them, I feel frustrated spending nearly a grand and not getting a bag for all the stuff, I know there are environmental reasons to avoid bags, but if anyone recycles, it's rei customers, and to avoid waste, sure cool, but it's not like everything I bought did not come with packaging.
PE
peter eckert
Aug 15, 2026
4.0
Went this REI to look for backpacks and trail runner shoes. Monica in the backpack department and her sales associate were extremely patient and helpful with us while they were fitting us with various brands and sizes of backpacks until we found what worked for us.
Then we exhausted Arthur in the shoe department trying on numerous types, brands and sizes of trail runner shoes, but unfortunately they did not the right shoes in our sizes. However, he did point us in the right direction and we found the shoes that best fit our feet at 5 Star Sports, in Corvallis, Oregon.
REI offers a wide range of quality outdoor gear and clothing, including camping gear, bicycles, shoes, ski and snowboard equipment, and children's clothing, plus their own line of award-winning REI brand products.
Does REI provide any satisfaction guarantee on their products?
Yes, REI stands behind all their products with a 100% satisfaction guarantee to ensure customer satisfaction.
What pickup and delivery services are available at REI?
REI offers both in-store pickup and curbside pickup services for customer convenience.
What are the store hours for REI in Keizer, OR?
REI is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which popular outdoor brands can I find at REI?
REI carries popular outdoor brands such as The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.
What payment options does REI accept?
REI accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, PayPal, and Visa.
How can I stay updated with REI's latest offers and news?
You can follow REI on Facebook (REISalemKeizer), Twitter (@REI), and Instagram (@rei) or visit their website at https://www.rei.com/stores/salem-keizer.
What nearby places can I visit before or after shopping at REI?
Nearby, you can visit Starbucks for coffee, Round Table Pizza for Italian food, or the Keizer Chamber of Commerce for events. These spots offer great options to complement your REI visit.
Is there convenient public transportation near REI?
Yes, REI is close to the Keizer Transit Center bus station, making it easy to reach via public transportation.
Are there other outdoor or sporting goods stores near REI?
Yes, Recreational Equipment offers bike rentals and sporting goods nearby, and shoe stores such as Chacos, Saucony, and Red Wing Shoes are also located close to REI.
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