At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Spent almost a thousand dollars on a bicycle and the gd thing got a flat tire within 3 days before it could be given as a gift. And the stupid tire is a non-standard tube bike pump?! Absolutely livid.
JH
Julian Hunter
Jul 16, 2026
2.0
I feel like nobody ever acknowledges me when I come into the store. I’ll try again before I draw my final conclusions
HH
Hank
Jun 15, 2026
2.0
I go to REI to try stuff on and then I leave and buy the stuff on the internet for way less money
JH
Jereme Harlan
May 23, 2026
5.0
Best customer service! You would think that all REI stores are equal; they are not. This particular location has by far the most customer service focused employees than any other that I have experienced. Over multiple visits, multiple years, multiple locations, every time I visit the Hillsboro location there is an observable difference in how just about any employee here interacts with customers. My most recent visit in particular: thank you, Steve! You made my day.
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