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The front of the REI store in Bend, Oregon
Brand Certified

REI

4.4
(642 reviews)

Business Details

(541) 385-0594
https://www.rei.com/stores/bend.html

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • Curbside pickupAvailable

Location

REI
380 Sw Powerhouse Dr, Bend, OR
97702, United States

Hours

Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday9:00 AM - 6:00 PM

Reviews

4.4
642 reviews
5 stars
454
4 stars
89
3 stars
23
2 stars
26
1 star
50
  • JW
    Jingyao W
    Oct 1, 2026
    5.0
    Excellent service! Especially the girl with long and a bit curly hair she is super helpful!
  • RJ
    Robbie Jackson
    Sep 24, 2026
    3.0
    The hard sell for membership was really disappointing. The cashier basically said we'd be stupid for not taking advantage of it. "Free money" he said (which it's not, it's a store credit so you have to spend at least $30 to get back the membership cost). Then he said we couldn't return anything to REI if we didn't have a membership, it would have to be done with the manufacturer directly. Really?? The cashier’s insistence on the upsell ruined an otherwise positive experience.
  • MH
    Madeline Hutton
    Sep 23, 2026
    5.0
    We love all the brands here that celebrate getting out into the great outdoors! They have an excellent variety of items for different activities. The staff is friendly and helpful!
  • FS
    Faron Schultz
    Sep 17, 2026
    5.0
    We have been members for more than 20 years. We live in a more remote part of Central Oregon, and enjoy occasional trips to Bend. This location is amazing, located in Bend's Old Mill District and filled with employees who are enthusiasts and experts in their product area. We recently purchased a pair of Merrell hiking shoes online from the "Outlet" with a significant discount. We ordered a .5 size larger than I normally wear based on reviews of the shoe. Too big. On a trip to Bend, we stopped in to REI to do a return or exchange. The sales person explained that these are great shoes, but they did not have this exact style in my size in stock. He offered to refund our purchase and sell us the new size at the same price. This surprised us as the discount was real money. And, he said they would ship to our house and be there in a few days. We said yes. The shoes showed up and they fit perfect. Already have about 100 miles on them and very comfortable. Old Mill has tons to do and lots of free parking.
  • 2F
    29er tire factory
    Sep 7, 2026
    1.0
    You'd think the staff would know where to disperse camp in Bend, I had friends in town that stopped in there and the "lady?" sent them to China hat. What a joke.

Frequently Asked Questions About REI

What is the satisfaction guarantee policy at REI in Bend?

REI stands behind all their products with a 100% satisfaction guarantee, ensuring quality outdoor gear for every customer.

What types of pickup services does REI Bend offer?

REI Bend offers both in-store pickup and curbside pickup services for customer convenience.

Brand Certified Facts from REI

This information is certified by REI and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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