General Pool Info
You must be 16 years old to enter the pool without supervision. Children under 16 must be accompanied by a supervising person 16 years or older. Maximum of 4 swimmers with each 16-year-old. ID is required and will be checked. Be prepared to show I.D.
Lifeguards are on duty at all times
Daily Admission
2 and under free
3 - 17 | $5.00
18 - 54 | $7.00
55+ | $4.00
Reno Swim & Slide Features
500,000 gallon pool with diving area
Large open flume water slide
Large closed flume water slide
Aqua climbing wall
Zero-depth beach entry with automated spray feature
Separate playground with zero-depth entry for children featuring a pirate ship and automated sprays
Spacious bath houses with showers and changing areas
Lockers
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.