We are your location for skis and snowboards since 1967. Vertical Drop at Mad River has a full retail shop for all your winter goods needs. We also have a full service shop that can install bindings and do any service work needed on your ski & snowboard. Many times we can do hot waxes and tune ups while you wait.
Vertical Drop at Mad River also has the best prices on ski & snowboard rentals at $25/day. These rates will save you money compared to renting at the mountain. Our rental department will stay open 30 minutes later than Mad River Mountain.
Summer time we will have a full selection of kayaks available by appointment.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.