At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Great options and helpful staff however it does seem a little busy and understaffed espcially during the weekends
AK
Angie Kress
Jun 15, 2026
3.0
Good quality products and the staff is very helpful, but the shoe department always requires a lot of waiting and patience so plan according if you need their assistance. They are excellent however at offering assistance.
RH
Russell Hahn
May 24, 2026
5.0
I went for the first time in preparation for the Mammoth March in September. I'm very nervous about how my feet will hold up. Nathan was very helpful and knowledgeable about all the brands, features and benefits of the different hiking shoes and boots. I now feel confident that I have the right gear for the hike. Even though they didn't have the exact boots in the store, they will be shipped to my house free of charge thanks to the membership benefits :)
SJ
Shannon Jensen
May 21, 2026
5.0
Great customer service, most employees are knowledgeable of the gear and provide good feedback and recommendations. Expensive but good quality with great return policy.
What types of outdoor gear and clothing does REI offer?
REI offers award-winning outdoor gear and clothing, including its own REI brand products as well as popular brands like The North Face, Patagonia, GoPro, Thule, Osprey, and Columbia.
What are REI Cincinnati's store hours?
REI Cincinnati is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 6:00 PM.
Does REI Cincinnati offer curbside pickup?
Yes, REI Cincinnati offers curbside pickup for customer convenience.
What payment options are accepted at REI Cincinnati?
REI Cincinnati accepts American Express, Visa, Mastercard, Discover, PayPal, Apple Pay, Android Pay, and cash.
Is there free parking available at REI Cincinnati?
Yes, REI Cincinnati provides free onsite parking for customers.
Is REI Cincinnati wheelchair accessible?
Yes, REI Cincinnati has wheelchair accessible entrances and parking.
Does REI Cincinnati offer any in-store services?
Yes, REI Cincinnati provides onsite services including in-store shopping and bicycle repair.
What nearby places can I visit after shopping at REI Cincinnati?
After shopping at REI, you can visit nearby places like Rookwood Commons & Pavilion for more shopping, Maverick Chocolate Co for chocolates, or enjoy a meal at Buca di Beppo.
How can nearby stores like Chacos complement my visit to REI Cincinnati?
Chacos, a nearby shoe store, offers footwear that can complement your outdoor gear purchased at REI, making it easy to complete your outdoor adventure outfit in one trip.
Is there a place nearby where I can get pet treats after visiting REI?
Yes, Three Dog Bakery Cincy is a nearby pet store and bakery where you can pick up treats for your pets after shopping at REI.
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