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The front of the REI store in Beachwood, Ohio
Brand Certified

REI

4.4
(730 reviews)

Business Details

411 Park Ave, Beachwood, OH
44122, United States
(216) 591-9770
https://www.rei.com/stores/cleveland

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • Curbside pickupNot available

Location

REI
411 Park Ave, Beachwood, OH
44122, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 6:00 PM

Reviews

4.4
730 reviews
5 stars
536
4 stars
93
3 stars
24
2 stars
23
1 star
54
  • NC
    Nathaniel Colston
    3 days ago
    1.0
    I’ve been a fan of REI for over 20 years. They’ve changed for the worse. They get one star for having the items that REI sells. Their customer service is non existent. I went it looking for a sleeping pad. I spent 15 minutes looking around the camping section and not a single employee asked me if I needed help. I eventually found what I was looking for. I continued to walk through the store and the employees seemed to be missing from every section. No greetings, no offers to help. I miss the way REI used to be.
  • LJ
    LorriMarie Jenkins
    Oct 1, 2026
    5.0
    We were shopping in the REÍ in the Orange, Ohio and Evelyn helped us in the shoe department I was so impressed with her customer service and knowledge of the available shoes Thank you REÍ for hiring Evelyn! She is amazing!!!
  • JO
    Jimminy Oh
    Sep 26, 2026
    1.0
    Do not waste your time, needing brake fluid and o-ring to service my bike But cannot sell as items are only for Shop use. Great Service!
  • RH
    Rob Heymann
    Sep 21, 2026
    5.0
    Greg in the bicycle dept went above and beyond my expectations and provided a first rate repair and amazing customer service. My bike runs like new! Thank you very much Greg!
  • AA
    Alex
    Sep 18, 2026
    5.0
    I had a great experience at this location. Everyone was extremely helpful and professional. I got myself a membership and definitely plan on getting the rest of my outdoor shopping at REI.

Frequently Asked Questions About REI

What products does REI specialize in?

REI specializes in quality outdoor gear and apparel, including award-winning REI brand clothing, camping equipment, bicycles, ski gear, and children's clothing.

What is REI's satisfaction guarantee policy?

REI stands behind all their products with a 100% satisfaction guarantee.

Brand Certified Facts from REI

This information is certified by REI and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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