At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
The bike department is spot on. Matt was incredibly helpful. Showed me a couple of things about replacing a tube that will make it much easier next go round.
BT
Bao Anh Tran
Sep 23, 2026
5.0
i’ve been here 2 times for my occasional outdoorsy needs and i loved the service both times!
RW
Rachel Walborn
Sep 13, 2026
5.0
We had an amazing experience at this REI getting me and three young adults ready for a trip to Iceland.
Tedi spent at least an hour with us in the shoe department. She helped us find the right shoes, showed us the proper way to lace them, explained how they should fit, and had us test them going up and down the rock incline. She was incredibly patient, knowledgeable, and helpful.
Mel, who I believe was the store manager, was wonderful too. She spent a ton of time going back and forth between the women’s and men’s departments helping us make sure we had everything we needed for Iceland.
Honestly, I think at some point nearly the entire staff helped us! Everyone was friendly, patient, and genuinely interested in making sure we had the right gear. We left feeling completely taken care of and ready for our adventure.
AW
Aleksei Wolff
Sep 2, 2026
2.0
Slow to provide bike service. Left my bike on a Monday, told me it would be ready by a Wednesday and 9 days later still no bike. Will not be using them going forward.
What types of products and activities does REI focus on?
REI specializes in quality outdoor gear and clothing for activities such as camping, biking, skiing, rock climbing, and outdoor adventures, catering to both beginners and seasoned pros.
What is REI's satisfaction guarantee policy?
REI stands behind all its products with a 100% satisfaction guarantee, ensuring customer confidence in their purchases.
What are the REI Greensboro store's opening hours?
REI Greensboro is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Does REI offer curbside pickup service?
Yes, REI offers curbside pickup services for customer convenience.
What payment methods does REI accept?
REI accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, PayPal, and Visa.
Is REI accessible for customers with disabilities?
Yes, REI has wheelchair accessible entrances and wheelchair accessible parking.
Does REI provide onsite parking and is it free?
REI offers onsite parking that is free for customers.
Which popular clothing stores are located near REI?
Near REI, customers can find clothing stores such as Carhartt, Cacique, Dry Goods at Friendly Center, Lane Bryant, Madewell, and Valisa.
What food and drink options are available near REI for a snack or meal?
Customers visiting REI can enjoy nearby food options including Nothing Bundt Cakes bakery, Clean Juice smoothie and health food bar, and Fleming’s Prime Steakhouse & Wine Bar.
Are there any fitness or wellness facilities nearby REI?
Yes, StretchLab gym and Sun Tan City beauty and spa tanning salon are nearby for fitness and wellness needs.
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