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The front of the REI store in Charlotte, North Carolina
Brand Certified

REI

4.7
(562 reviews)

Business Details

(704) 921-0320
https://www.rei.com/stores/charlotte.html

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • Curbside pickupNot available

Location

REI
9755 Northlake Centre Pky, Charlotte, NC
28216, United States

Hours

Monday9:30 AM - 8:00 PM
Tuesday9:30 AM - 8:00 PM
Wednesday9:30 AM - 8:00 PM
Thursday9:30 AM - 8:00 PM
Friday9:30 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM

Reviews

4.7
562 reviews
5 stars
467
4 stars
49
3 stars
17
2 stars
5
1 star
24
  • KA
    Kim Austin
    3 days ago
    5.0
    Excellent staff!!
  • JS
    Jash Sangani
    6 days ago
    5.0
    I went in here to get my first pack and it was a great experience! Austin did an amazing job helping me try on a variety of packs to make sure I was getting the best thing for my needs. Very helpful staff!
  • MG
    Micah Gandy
    Aug 23, 2026
    5.0
    Friendly staff. Very helpful. They were everywhere you turned too. There was always an employee within 10 feet should you need assistance. Always working, but available, upon request.
  • NB
    Nicolas Briggs
    Aug 5, 2026
    4.0
    Everything seems to be made of good quality but a lot of things like waterproof. Rain jackets are well over $100 or barely just under $100 plus they’re overall selection of items is very limited.
  • RM
    Ryan Martin
    Jul 28, 2026
    1.0
    This REI does not honor the Membership policy. Have purchased from REI for 20 years and never experienced an issue until now. Hopefully you retrain Celeste on your policies considering it is clearly the main selling point on your membership program. 0/10. Either go to a different REI or simply shop at their competitors since they won’t honor their word.

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