The Mermaid is the premier place to bring your pals for a good time north of the Twin Cities. With 32 bowling lanes, a family restaurant, arcade games, and roomy event venues, we’re a recreation destination you’ll never forget.
The Mermaid offers an unforgettable experience for anyone who walks through the door. Our 32-lane bowling alley, sports bar & grill, and arcade are designed with good times in mind. And as the largest Entertainment and Event Center in the upper Midwest, our sales managers and banquet team will bust their behinds to make your experience magical. No matter who you are, we want your experience here to be mythically good!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.