West Michigan Bike & Fitness began serving cyclists back in 1938 and when you combine the company’s more than 75 years in the bike industry with the hundreds of years of bicycle shop experience our employees provide you get a knowledge base that is second to none. Our dedication to learning about the latest products and services also gives you the assurance that we have the know how to tackle any cycling need you have and the service center to keep your bike rolling.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.