At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Great team of friendly and knowledgeable staff. They are there to help you find what you need for your outdoor adventures and dont pressure you to buy anything. I've always found they'll point me to a number of options depending on what activity I'm doing and also consider cost, not jsut pointing me toward the most expensive version of something.
For full transparency I've been a customer for a long time but am also an employee now.
SF
Shane F
Jun 2, 2026
1.0
I left dinner to grab something before they closed. Sat in line for 10 minutes while 3 other employees walked by and only one person at the register. To be honest, the store looks really nice and I've never been to REI before but they don't seem to value their customer's time.
RL
Robert Lewis
May 31, 2026
5.0
This is my favorite outdoor store. All the employees are phenomenal. Specifically Whit has gone above and beyond, has a fantastic knowledge base, and he really took the time to help me find a good pack.
SM
Sean McCloy
May 17, 2026
4.0
Very helpful and knowledgeable staff every time I have asked questions. They spent a long and patient time fitting my 11 year-old for a backpack, with impressive expertise. Minus one star for high prices.
What types of outdoor gear and clothing does REI offer?
REI offers a wide range of quality outdoor gear and clothing, including their own award-winning REI brand as well as popular brands like The North Face, Patagonia, and Columbia.
Where is REI located in Westbrook, ME?
REI is located at 90 Rock Row, Suite 100, Westbrook, ME 04092, USA.
What are the store hours for REI in Westbrook?
REI is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Does REI accept credit and debit cards as payment?
Yes, REI accepts American Express, Mastercard, Visa, as well as debit card and mobile NFC payments.
Is REI accessible for customers with disabilities?
Yes, REI has wheelchair accessible entrances and parking lot free of charge for customers with disabilities.
Does REI offer bicycle repair services on-site?
Yes, REI offers on-site bicycle repair services to customers.
Can I pick up my online orders in-store at REI Westbrook?
Yes, REI provides in-store pickup services for online orders.
Are there any nearby restaurants I can visit after shopping at REI?
Yes, nearby dining options include Swings & Scoops ice cream shop, Cowboys Bar and Grill, Firehouse Subs sandwich shop, and Cowbell Rock Row restaurant and bar.
Where can I find grocery stores near REI in Westbrook?
Market Basket supermarket and grocery store is located nearby for your shopping convenience.
Are there other outdoor or sporting goods stores close to REI at Rock Row?
REI itself is located at Rock Row, a shopping center with various retailers; nearby you can also find specialty stores such as Namco Pools for outdoor furniture and gear.
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