PGS Gold & Coin

Reviews

• DE

  deacon ed

  6 days ago
  5.0
  My wife and I recently sold some coins to PGS Gold & Coin. David, the person who worked with us, was very professional, polite, and was very exact in his attention to detail. We highly recommend this company to anyone who wants to sell gold or silver!
• AZ

  Alex Zulayka

  May 13, 2026
  1.0
  had 2 people talk to me tell me i was going to be seen soon after their clients leave. so after their clients left i waited another 10-15 mins and nobody came out and keep in mind after that someone else had walked in and and rang the door bell and just let her inside terrible.
• MF

  MARY B FLETCHER

  May 12, 2026
  5.0
  I couldn’t have had a Better Experience! Rachel M was the specialist that helped me through the process, and she was incredible! Everyone, that I interacted with in the store, was as friendly as could be- couldn't have been nicer!! The overall transaction exceeded my expectations in every way. I will be a repeat customer for sure. I will be recommending PG$ Gold & Coin in Palatine every chance I get. Thank you for your Outstanding Customer Service.
• JB

  James Brady

  May 11, 2026
  5.0
  I has a marvelous experience dealing with Rachel! She took the time to look at my gold jewelry and silver coins in detail. No rushing! She even looked up Red Book pricing for my coins. I received a very fair offer and strongly recommend PGS!
• TR

  Teri Rossi

  May 1, 2026
  2.0
  It took me a while to write this because I was honestly very upset after leaving. I brought in some of my late mother’s jewelry, which already made the visit emotional for me. Unfortunately, the experience was disappointing. The woman (I beleieve Judith was her name) assisting me came across as arrogant and lacked basic compassion. As I laid the jewelry out in trays, she would quickly grab items, said “junk,” and toss them aside. I understand that not everything may have significant value, but given that these pieces belonged to my mother—and she was aware of that—a little sensitivity would have gone a long way. For the items she did keep to evaluate, she said they would be weighed. However, when she gave me an offer and I asked about the weight, she avoided answering the question. At that point, I was overwhelmed and not thinking clearly, so I accepted the offer. I left in tears, feeling dismissed and taken advantage of. I called back to ask about the weight and pricing but never got an answer. BTW one bracelet she deemed JUNK I decided to check with a jeweler and it was indeed 14K italian gold. She had that in a pile of "junk" which she offered , I think, $10 for the whole pile. This experience lacked both transparency and empathy, and I would not recommend this business based on how I was treated

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