Business Details
888 Willow Road, Northbrook, IL
60062, United States
Certified by REI • Aug 30, 2026
(847) 480-1938
Certified by REI • Aug 30, 2026
https://www.rei.com/stores/northbrook.html
Certified by REI • Aug 30, 2026
About
Certified by REI • Aug 30, 2026
Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by REI • Aug 30, 2026
Hours
Certified by REI • Aug 30, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 6:00 PM
Reviews
4.4
382 reviews
5 stars
288
4 stars
43
3 stars
12
2 stars
11
1 star
28
- JAJeff AbieraAug 20, 20265.0Sean helped us in the shoe department and was super kind and professional. Thanks for a great experience.
- AMAngie MAug 15, 20265.0The people here are very knowledgeable and were very helpful.
- LWLarry WalangitanAug 14, 20261.0This location is not friendly to kids. Like another reviewer said they are quick to scold kids for being excited kids in a camp store. A life outdoors is a life well lived as long as you are not a kid according to some staff here.
- AMAlisa makarovaAug 5, 20265.0Great staff! We came to the store to get shoes, and as soon as we got to the right section, a staff member came up and asked if we needed help. We asked for a certain size and he came back with three different options even though it was the end of season. One of the options was even on a 50% off sale! I recommend this location because they have helpful staff.
- BGBrendan GuilfoilAug 3, 20262.0REI has great products. However, this location has stunningly poor customer service. The clerk working with me had to be corrected by her colleague multiple times and had difficulty articulating how to use the product and experienced difficulty with the computer system. Overall, the staff seemed disinterested in helping customers. Several people waited around without a staff member acknowledging them.
Frequently Asked Questions About REI
What type of products does REI specialize in?
REI specializes in quality outdoor gear and clothing, including their own award-winning REI brand, as well as top brands like The North Face, Patagonia, and Columbia.
Where is REI located?
REI is located at 888 Willow Road, Northbrook, IL 60062, USA.
What are the regular store hours for REI in Northbrook?
REI is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Does REI offer curbside pickup services?
Yes, REI offers curbside pickup services for customer convenience.
Which payment methods are accepted at REI?
REI accepts various payment methods including American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, PayPal, and Visa.
What categories of products and services does REI provide?
REI provides products and services in categories such as camping, bicycles, shoes, clothing, ski and snowboard gear, rock climbing, and outdoor activities.
Can I find coffee shops near REI in Northbrook?
Yes, WFM Coffee Bar is a nearby coffee shop where you can enjoy a coffee before or after visiting REI.
Are there any fitness or wellness locations near REI?
Massage Envy, offering massage and skincare services, is located nearby and can complement your outdoor activities with wellness treatments.
Where can I find shoe stores near REI?
Nearby shoe stores include Saucony and DSW Designer Shoe Warehouse, both within close proximity to REI for additional shoe shopping options.
Is there a place to get bicycle repair services near REI?
While REI itself offers bicycle repair, you can also explore nearby options, though specific nearby places for bicycle repair are not listed in the profile data.
Brand Certified Facts from REI
This information is certified by REI and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
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