Grayville / I-64 KOA will take you back to the old west! This Western-themed recreation facility has 50 RV sites (3 patio sites), 10 cabins (2 patio cabins), a restaurant/bar, playground, miniature golf course, mechanical shooting gallery, ice cream parlor, and rentable space, including a dance hall and pavilion. In a convenient location just minutes off the interstate, but without the road noise, and wide sites able to hold multiple slide-outs, this is a must-visit place! All sites are level, nearly 100 ft long and 50/30/20 amp, with water and sewer full hook up. The 10 deluxe cabins are complete with a full bathroom, bedroom, and living room. There are 4 premium tent sites, along with...
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.