At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Tommy is the GOAT. Helped me snag a pair of sunglasses today & was so friendly and kind. Was helping another set of customers grab hiking poles at the same damn time. Thanks tommy !!
SA
Sari Alkhateeb
May 10, 2026
3.0
One of those overly expensive shops that you don't know why is it like that.. you would be assumed poor if are not white 🤷 classism lol but helpful staff and a nice collection of outdoorsy products nonetheless..
AO
Andrew Ost
May 9, 2026
1.0
Has got to be one of the worst customer service experiences I have ever had. I took my bike in to get it serviced and not only were THESE employees in the bike shop INCREDIBLY rude, they haven't even serviced the bike (2 brake adjustments). I will never take my bike back here and encourage you all to take your business to a local bike shop, REI no more!
CB
Caleb Bernard
May 9, 2026
3.0
Where did the price tags go? Did they hire the stocking team from the target toilet paper aisle?
KK
karina k
May 2, 2026
5.0
What a great store. They have free parking and it's an indoor garage. They have free filtered water. They have a second floor and a first floor that is vast and has everything you need for outdoor outdoors or indoor sports and hiking and camping. They also have a co-op mentality where you can own a piece of the store. They also are able to have things on sale and clearance because they also buy back used items and you get it for more than half the price off. I love the store because it's also right on a waterfront where you have a walk and you have artistic chairs and lots of geese and people come fishing. It's a wonderful location. And the staff are really nice and friendly.
What is REI’s satisfaction guarantee on their products?
REI offers a 100% satisfaction guarantee on all their products, ensuring you can shop with confidence.
Where is the REI store located in Chicago?
The REI store is located at 905 West Eastman St, Chicago, IL 60642.
What are the REI store hours in Lincoln Park, Chicago?
REI is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Which popular outdoor brands does REI carry?
REI carries popular outdoor brands including The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.
Does the REI store accept mobile payment options?
Yes, REI accepts multiple payment options including Apple Pay, Android Pay, credit cards, debit cards, PayPal, and cash.
Is the REI store in Chicago wheelchair accessible?
Yes, the REI store has wheelchair accessible entrances and parking, making it accessible for all customers.
Can I pick up online orders in-store at REI?
Yes, REI offers in-store pickup for online orders to provide convenience for shoppers.
What nearby shoe stores can I visit around REI?
Near REI, you can visit shoe stores like Saucony, Chacos, and Road Runner Sports, which offer a variety of footwear options to complement your outdoor gear.
Are there family-friendly activities near REI?
Yes, nearby family-friendly places include Sky Zone Trampoline Park, a fun amusement park perfect for active play after visiting REI.
Where can I grab a quick bite close to REI?
Jimmy John’s sandwich shop is located nearby, making it a convenient spot to eat before or after your visit to REI.
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