Jack's Diving Locker in Kailua-Kona, Hawaii, is a PADI 5 Star IDC Center offering a wide range of snorkeling and scuba diving experiences, from beginner introductory dives to Instructor training. With four custom-built dive boats and a friendly and experienced staff, Jack's Diving Locker is the perfect place to explore the crystal-clear waters of Kona and see its diverse marine life, including colorful fish, sea turtles, dolphins, and manta rays.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.