Trek Bicycle Wilmington

Reviews

• JT

  Jonathan Tan

  Oct 8, 2026
  5.0
  Very friendly, great customer service, even when I'm bringing non-Trek bikes in for service.
• GJ

  Gerald Jackson

  Sep 28, 2026
  5.0
  Helpful and friendly staff. Reasonable bike maintenance fees
• AM

  arleigh murrell

  Sep 10, 2026
  5.0
  Friendly, knowledgeable, and helpful staff. Wide assortment of bikes and accessories. Excellent bike shop that I've recommended to friends.
• MC

  Michael Cooney

  Sep 9, 2026
  5.0
  Great staff, friendly, knowledgeable and attentive, top notch service also
• JT

  James Thompson

  Aug 13, 2026
  5.0
  Yesterday, August 12th, I visited your store hoping to gather more information about the Trek FX1 Hybrid. Kristopher greeted me and quickly showed me the Dark Star bike I had called about the night before after speaking with Jim. Kristopher set me up for a test ride, and off I went. When I returned to the shop, he had an FX3 set up in a bike stand so we could compare the two models. We reviewed the information together, and I then had the opportunity to test ride the FX3. It was immediately clear how different the ride was, and I would be willing to increase my budget to purchase the FX3. I’m writing to share how much I appreciate great customer service! Kristopher was knowledgeable, attentive, and genuinely helpful throughout the entire experience. I can tell you that my bike research and experiences visiting other stores have not come close to the level of customer service I received at your store. It was refreshing to be treated so well and to have someone take the time to make sure I understood my options. I want to thank Kristopher and Jim. They made a very positive impression and for such a great experience

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