REI

Reviews

• SG

  Santiago Garcia

  1 day ago
  5.0
  Great place! They didn’t have a resupply! The team was helpful, found exactly what I was looking for
• MB

  M B

  Aug 23, 2026
  5.0
  Had a great experience at REI while shopping for a pair of hiking boots for my girlfriend. Robert helped us out in the shoe department and was awesome from start to finish. He had great energy, a positive attitude, and was extremely friendly and knowledgeable. He was juggling multiple customers at once but still made sure everyone was taken care of and never made us feel rushed. He helped us find the right pair and made the whole experience easy and enjoyable. Great customer service—Robert is definitely an asset to the store!
• AG

  Ana Gomez

  Aug 16, 2026
  5.0
  Went in to purchase a pair of good walking shoes for an upcoming vacation. The shoe sales person at the Marketplace location is the best! Very friendly & helpful. I wasxtruly impressed with his great attitude !!!!
• YK

  Youngsil Nadia Kim

  Aug 11, 2026
  5.0
  Stopped by REI today to exchange something, and as always, it was an easy experience. Great products and, more importantly, great people working there. The staff is always friendly, helpful, and knowledgeable. One of the reasons I keep coming back to REI.
• JL

  Juan Lopez

  Jul 28, 2026
  1.0
  Haven't been to this location in years and I can see why. Their customer service sucks. I came in with my girlfriend and my puppy. As soon we walked in our puppy got excited because there was another family with their dog. She was barking and pulled towards the other dog, but I had her on an extremely short leash that was wrapped around multiple times because she is still training. This was about 5 steps into the store... as soon as we walked out of sight from the other dog our puppy started to calm down. However immediately after walking into an isle so we were away from the other dog amd would not cause an issue, we were told that we would need to take our dog outside if she did not calm down. We were then told that it was a health safety issue... If this is the case then be consistent, dont allow anyone in with animals. I say this because the other family with their dog did not have any visible markings to identify it as a service animal. As a business if your not going to allow animals, thats fine, I get it. But if you had called ahead of time to ask, dont say you are "lenient with animals" then be a jerk about it 10 seconds into us walking into the store.

Frequently Asked Questions About REI