Cool Beans is now a Sixes & Sevens! We're committed to carrying on the Cool Beans legacy of unmatched product selection and family-friendly customer service. We know Cool Beans meant a lot to the community of San Marcos, and we hope you'll give us a chance to earn your support. Come check us out!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.