Trek Bicycle Palm Desert

Reviews

• KW

  Kirk Wise

  Aug 4, 2026
  5.0
  I would highly recommend this bike shop. I called looking for an 18” tire for a kids bike. They had two other sizes but not the one I needed. They suggested checking Walmart and if they had the tire they would install it. That is exactly what I did. Bought the tire and tube then went directly to the store where they fixed it on the spot. Customer service still exists. Thank you!
• DK

  Daniel Keller

  Jul 22, 2026
  5.0
  They service any bike in a timely manner. 👌
• NB

  Normand Bolduc

  Jul 8, 2026
  5.0
  Great customer service!!
• MS

  Michael Stone

  Jun 20, 2026
  5.0
  The people here are really nice and interested in helping you with your bicycle. They explain things well, do what is necessary and not anything beyond that or what you ask for. They also do superb work.
• SZ

  Stephanie Zamora

  May 30, 2026
  1.0
  Super disappointed we were there a week ago ordered my sons bike everything fine we added accessories to the bike spending over $1000 dollars so we were told us if you have old bikes at home bring them in and all value them and all take that amount off your total cost so we said ok cool will do, Days passed my husband tells me I think it’s time to all get a bike i agreed so we are picking up my sons bike on Saturday and getting 2 more Saturday gets here we go in to the store took are 2 old bikes the guy looks at them and tells my husband are they trek my husband tells him only 1 is trek the other one isn’t but the parts are shamano so the guy with a tone tells my husband I won’t take the kids bike it’s not trek and for the other ah $50 without looking at it so we tell him the other person told use any bike and you just telling us you only take trek bikes and he tells us yes it’s my rules I’m the owner of this shop so we tell him ok so we won’t buy from your shop then he answers ok that’s fine well don’t so we walked out the store and we get into the car my son is crying cause he’s been waiting for a week to pick up his new bike and we tell him will get it online or will take you to another trek store tomorrow and he replies why was the owner so rude and treated us like nothing at this point my husband and I just looked at each other and said we need to do something about this cause it’s not ok to be treated like nobody just because we are Mexicans (just to let you know the other two bikes were in good condition always in a climate storage just that my son overgrow and the other one it was a classic trek bike valued somewhere else $175)

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