REI

Reviews

• SS

  Steve Shannon

  5 days ago
  5.0
  Great merchandise, terrific service.
• BM

  Ben Moxley

  Apr 24, 2026
  5.0
  Amazing selection and absolutely baddie tents that I didn’t know I needed. Fun the explore and friendly crew
• VD

  Vojin Damjanac

  Apr 22, 2026
  5.0
  I was visiting a bicycle shop to fit a new tubeless tire on my rear wheel. The staff in the shop were very helpful and friendly.
• CN

  Christine Nguyen

  Apr 11, 2026
  5.0
  I had such a great experience at REI thanks to Joey! I’m preparing for my first backpacking trip and honestly didn’t know where to start when it came to finding the right backpack. Joey made the entire experience feel easy and exciting instead of overwhelming. He took the time to properly fit me, encouraged me to try on multiple options, and never rushed the process, which I really appreciated as a first-timer. What stood out most was how informative and thoughtful he was. He walked me through packing tips, how to properly strap everything in, and shared practical advice that made me feel so much more confident going into my trip. On top of that, he was incredibly kind, patient, and genuinely friendly the whole time. Employees like Joey truly make a difference, he’s the reason I would come back to REI and recommend it to others. Thank you, Joey, for making my first backpacking prep experience such a positive one!
• PA

  Pablo Arteaga

  Apr 3, 2026
  1.0
  Ordered a Cannondale Hybrid Bicycle, $649.00 Women, Nice Bike But Seat a bit to high They suppose to fixed it I was told last Sunday 03/29/26, around 4:45-5:45 pm bike was picked up. A worker named Julius told me to come back and they will adjust the seat. My wife got excited but today 04-03-26 I went and told the REI shop About the seat. Response No can’t do because this and that. The lady that spoke to me seemed in a rush and plain and simple said, talk to the manager. I get if they not sure if cut the seat tube is safe, but honestly, she didn’t even try. Not sure if is my skin color? Also I noticed a band that holds the brake cables is loose. Now I will myself check out if they “technicians” assembled the bike properly. I’ll avoid that place at all costs. Not worth my time and money. No more business for them. Worst place to request a service for a bike they sold. As of today, I went back to my workplace and I cut the Seat Tube myself, 5 minutes or less, The lady that told me this and that, guess what, I work as a Tool Room Machinists, And I know about Markings on the Seat Post. The seat Post has around 3 inches long after the Markings. Pretty sure she can cut the 1.5 inches I requested since my wife wanted the seat able to be a bit lower. She ain’t no technician. I just didn’t wanted to do myself since is part of the sales person to get the Customer Satisfied. My Wife and I score 1 REI 0