REI

Reviews

• LA

  lubo angelov

  Sep 13, 2026
  4.0
  I'm certain that these are good prices for someone that wants to enjoy professional hiking, and they have a good products. It's just not my budget. For the bicycles I can say that they have good choice but not even close to the German stores for bicycles that I have been where a real professional biking is made because people actually use it for daily commute..
• PS

  Paul “Pswurve” Smith

  Aug 26, 2026
  5.0
  There are stores you visit, and then there are places that quietly become part of the architecture of your life. For the last couple of years, REI Dublin has been the latter for our family. We have wandered in with questions about packs, tents, shoes, bikes, obscure pieces of gear, and sometimes only the vague feeling that we were preparing for some adventure we had not completely imagined yet. And somehow, every single person we have encountered there has met us with the same thing: patience, knowledge, curiosity, and a genuine desire to help. Not the rehearsed helpfulness of retail. Something rarer. I work in advertising, so I spend an unreasonable amount of my life thinking about brands, what they promise, what they mean, and why some of them become important to us while others remain merely names printed on things. A brand, at its best, is not a logo. It is a memory. It is the feeling left behind after the transaction is forgotten. And that is what the staff at REI Dublin have built for us, interaction by interaction, over years. I especially want to recognize Andrew. Recently, we came in to purchase a bike, and Andrew turned what could have been an ordinary sale into one of those small experiences that reminds you why human beings still matter in commerce. He listened. He answered every question. He never made us feel rushed or foolish for asking another one. He helped us think through the purchase rather than simply pushing us toward it. By the time we left, we hadn't merely bought a bike. We felt cared for. And perhaps that sounds like an extravagant thing to say about buying outdoor equipment, but this is precisely how brands become loved. Not through a campaign declaring what a company believes, but through a person standing in a store who quietly proves it. Advertising can create the promise. People like Andrew, and honestly, the entire team at REI Dublin, are the ones who keep it. Over the years, so many members of this staff have helped our family prepare to walk farther, camp longer, ride somewhere new, and venture into places we hadn't been before. They have become, in their small way, part of those stories. That is an extraordinary thing for a store to accomplish. So thank you to everyone at REI Dublin, and a very special thank you to Andrew. You are the reason the letters R-E-I mean something to us.
• JC

  Jim C.

  Aug 22, 2026
  4.0
  First time visiting the store in Dublin, CA. As usual, a great selection of gear (purchased a jacket, trousers, and Nikwax). However, as usual, the store floorplan was completely different than other single-story REIs, so took some searching to find what I was looking for (store associates were somewhat sparse). Also, I'm not a fuddy duddy stick-in-the-mud but I'm not sure what I did or said that made the associate at checkout think it was appropriate to call me "dude." 🤔
• CT

  Clint Teller

  Aug 20, 2026
  4.0
  This REI is just about the same as the others. Excellent customer service 👌🏽
• CM

  Chris Marsh

  Aug 17, 2026
  5.0
  Went to get shoes, they were kinda busy so it took a little while, but they were friendly and helpful. Everything there is a little pricey, but in the sense that it is high quality, not that they are screwing you.

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