REI

Reviews

• AM

  Ashley Marrocco

  May 8, 2026
  5.0
  Great store! Organized, staff is super kind and helpful, & they had exactly what we were looking to purchase for our outdoor adventures! (Particularly was in need of quality rain jackets and boots). Their prices are as expected for the nicer/quality brands they carry & it's nice they do have ranges of prices with their own brand being a tad more affordable. They even have a few clearance racks and areas that have great deals if you're lucky enough to find something you're looking for on those! Overall great store and much of a "one-stop shop" for your adventure needs.
• JM

  Jacob Monzon

  Apr 30, 2026
  5.0
  Want to give a shout out to Katie for helping me out when there was a mishap with one of my shipping orders. She was patient and understanding despite the chaotic transaction. Katie is employee of the year fr fr ⭐️⭐️⭐️⭐️⭐️
• DD

  DaxtonFanto

  Apr 30, 2026
  4.0
  Shout out my boy Will, helped me out with climbing shoes and gave some good tips on finding the right one
• ON

  Obadiah Nielsen

  Apr 28, 2026
  4.0
  They have a variety of higher end items for camping, mountain biking, climbing, and running. They also have a variety of clothing options geared towards higher end outdoor brands. I went here to purchase climbing shoes, and got semi regularly because they stock jetboil fuel. That being said unless you are looking for a specific item that is generally unavailable i would not shop here as it is very expensive. If you do plan on shopping here though I would recommend the membership. It is a onetime $30 cost and you will make the money back not only on the free gift card but also on store rewards & discounts.
• WK

  william kakimoto

  Apr 16, 2026
  1.0
  Aweful staff. I have been a loyal REI member for over 30 years. I called the REI customer service and was instructed to go to the local REI to return my defective item (wetsuit.) The woman at the checkout did not believe me and would not process my return. I was simply following instructions from REI (HQ) customer service. Usually I would have backed down but bc I gave up my lunch break and drove 30 min from work, I stuck up for myself. I asked for a manager which was one of her collegues (pretending to be the manager) and also was judgemental. I was both shocked and hurt. I was made to feel sub-human bc I was sticking up for myself and following thru on instructions. I don't need the $120 but it was the point. It felt like those employees had a vendetta to not return any items, despite REI stated policies and Finally received a return. Could not believe what happened. I borke down in my car on my return trip to work. I called the REI HQ and they completely understood. Their official manager called me to apologize later, but honestly will never go back.

Frequently Asked Questions About REI